Security Officer, Gate City Casino

Delaware North Gaming is hiring a full-time Security Officer to join our team at Gate City Casino in Nashua, New Hampshire. As a Security Officer, you will be responsible for ensuring a safe and secure environment for our guests and team members. If you are looking for an exciting, guest-focused role, we invite you to apply and become part of our team. 

Shift: full-time

3:00 pm- 11:00 pm 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Delaware North Gaming operates Gate City Casino in Nashua, New Hampshire. We offer players slots and video gaming machines, table games, poker rooms and tournaments, mobile sports betting, full-service restaurants, and own and operate the Sheraton hotel located nearby.

• Ensure that identification is checked for proper admittance to the gaming floor 
• Conduct cash escorts as required
• Observe, handle, and report procedural violations and illegal activity
• Maintain crowd control as required
• Defuse guest profanity and handle issues or complaints professionally

• Must be at least 21 years of age with a high school diploma or GED
• Must be licensed by the State Gaming Commission
• Prior law enforcement, security, or military experience preferred; hospitality or customer service experience is a plus 
• Ability to clear a criminal background check 
• Strong customer service skills required 
• Strong verbal communication, observation, and report writing skills 
• Ability to obtain a CPR/First Aid/AED/BBP certification  

• Ability to stand and walk for extended periods of time
• Ability to communicate through a two-way radio
• Bending, stooping, lifting, and carrying occasionally
• Vision sufficient to perform duties day or night
• Exposure to an occasionally smoky and loud environment 
• Exposure to large groups and bright/flashing lights