Front Desk Clerk, The Sheraton

Delaware North Gaming is hiring a full-time or part-time Front Desk Clerk to join our team at The Sheraton in Nashua, New Hampshire. As a Front Desk Clerk, you must be friendly, outgoing, and customer-service focused when addressing guests, so making a great impression is key.

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed.
• Manage cash and credit card transactions while keeping accurate paperwork.
• Resolve small guest issues immediately, delivering items to guests as needed.
• Monitor and balance the daily figures, post room and tax charges on guest accounts.

• Must be 18 years of age or older.
• No high school diploma or GED required.
• Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial.
• Ability to multitask, function in a professional manner under pressure from guests and supervisors.

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts.