Property & Amenities Coordinator

SUMMARY: This role combines specific property management support functions and office tenant amenities and event support. Responsible for property management support for aspects of both office and retail components of a mixed-use asset. The role works cross-functionally with the Events & Amenities (E&A) Manager as well as the Property Manager. The ideal candidate enjoys a mix of office work and customer service/event coordination. Position is full-time, hourly, with some pre-scheduled evening and weekend requirements.

REPORTS TO:  Senior General Manager – Fifth + Broadway

Amenities Responsibilities

• Assist with events that occur in the office component to include event set-up, break-down and onsite support during events and activations.
• Coordinate vendor arrivals and deliveries, and associated building access needs.
• Monitor events and activations in progress and address basic client and guest needs.
• Maintain E&A supplies and equipment.
• Assist with E&A documentation such as check-lists, calendars, contracts, and logistics details.
• Assist E&A Manager with invoicing and tracking of amounts collected.
• Verify event charges and supporting documentation for accuracy.
• Maintain organized records of E&A related documentation.

Property Management Responsibilities

• Update property handbooks quarterly, or as changes occur, to maintain the most up-to-date resources for tenants, vendors, and clients.
• Act as administrator of property-wide tenant work order and reservation request portal to include updating the property calendar and periodically uploading updated resources.
• Draft and distribute property-wide memos in partnership with Property Manager.
• Assist in creating and implementing temporary and permanent signage when needed.
• Maintain COI database for tenants and vendors to ensure acceptable compliance rates.
• Act as administrator for property wide common area music provider account.
• Complete special projects that may be assigned as needed.

REQUIREMENTS: 

• College degree preferred
• 2+ years preferred office or retail real estate management experience, hospitality experience is a plus.
• Ability to resolve tenant, vendor, and guest issues independently and escalate appropriately
• Professional communication skills, conduct, and appearance
• Ability to maintain professional conduct and appearance at all times
• Advanced knowledge of Microsoft Office Suite
• Strong attention to detail
• Ability to handle multiple projects and tasks simultaneously
• Ability to work a flexible schedule when events demand with periodic opportunities for overtime, but not required
• Ability to lift up to 40 lbs and work on feet for extended periods when necessary