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This position will provide administrative support to Sales and Event Services, as needed. The role will be responsible for performing a variety of administrative duties and providing support to ensure the efficient operation of the assigned departments.
Responsibilities:
- Provide daily administrative assistance to Sales & Event Managers, Director of Event Services, and Chief Sales Officer
- Prepare and maintain sales department weekly, monthly, quarterly, and annual reports as required by CSO
- Prepares and maintains all travel and out-of-town expense reporting for the Sales Department
- Maintains office supply inventory, copy room, and electronic event files for sales events.
- Provides administrative support to the Events Team and Guest Experience Manager.
- Assists Guest Experience Manager/Sustainability Manager with sustainability tracking and reporting
- With the Director of Event Services’ guidance, schedules, sends invitations, and maintains RSVPs to Events Services events. (pre-event meetings, partner reception, and site visits)
- Prepares agendas for and sets meeting rooms for group pre-event meetings
- With content provided by the Director of Event Services, updates Event Services procedure manuals and Music City Center Event Planning Guide
- Contacts other meeting venues to collect historical information for upcoming groups at MCC
- Schedule meetings, take notes for meetings, and provide follow-up correspondence
- Performs additional duties as assigned
Qualifications:
- One (1) to three (3) years of administrative, office support, or operations experience preferred.
- Excellent verbal and written communication skills with a professional and courteous demeanor.
- Strong customer service and interpersonal skills with the ability to interact effectively with employees, visitors, and vendors.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
- Ability to prepare reports, maintain records, and manage confidential information with discretion.
- Strong organizational skills with the ability to prioritize multiple tasks and meet deadlines in a fast-paced environment.
- Detail-oriented with a high degree of accuracy in data entry, recordkeeping, and document preparation.
- H.S. Diploma or GED preferred
Music City Center is Nashville's convention center located in the heart of downtown. The 2.1 million square foot facility opened in 2013 and was built so that Nashville could host large, city-wide conventions in the downtown area. The mission of Music City Center is to create significant economic benefit for the citizens of the greater Nashville region by attracting local and national events while focusing on community inclusion, sustainability and exceptional customer service delivered by our talented team members.
Equal Opportunity Employer
In Compliance With Tennessee Law, all applications are subject to Public Disclosure
The Convention Center Authority does not discriminate on the basis of race, color, national origin, gender, gender identity, sexual orientation, age, religion, creed or disability in admission to, access to, or operations of its programs, services, or activities. Discrimination against any person in recruitment, examination, appointment, training, promotion, retention, discipline or any other employment practices because of non-merit factors shall be prohibited. Requests for ADA accommodation should be directed to the HR Director @ 615-401-1400.
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