Care Coordinator Full-Time 40 Hours

Position Summary:

The Care Coordinator promotes engagement and retention in treatment and facilitates an effective discharge plan whereby the individual successfully connects to the next level of care.

Compensation & Benefits

We offer a competitive compensation package designed to support your personal and professional well-being, including comprehensive medical, dental, and vision coverage, employer-paid life insurance and short-term disability, a generous retirement plan with employer contributions, four weeks of PTO, paid holidays (including your birthday), professional development funding, annual bonus eligibility, excellent work-life balance with a 35-hour work week and no current on-call responsibilities, and eligibility for multiple NHSC Loan Repayment Programs.

Hourly Rate Range: $22.00 to $30.00

Essential Functions:

• Acts as the primary point of contact for residents accessing services at the treatment facility.
• Conducts comprehensive assessments of patients’ needs and developing individualized service plans.
• Coordinates referrals to internal and external resources, including treatment programs, support services, and community agencies.
• Advocates for patients to ensure access to needed services and resources.
• Monitors patient progress and adjusts service plans as needed.
• Maintains up to date patient records and documentation.
• Collaborates with clinical and medical staff and other service providers to ensure coordinated care.
• Leads or co-facilitates support groups for patients in recovery, providing a safe space for sharing experiences, discussing challenges, and offering mutual support.
• Ensures patients’ insurance is active and up to date.  Meets with patients if insurance is going to lapse and completes applications as needed.
• Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; electronically prepares medical records for new admissions and accompanying information; processes client refunds; participating in clinical staff meetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late fee letters on a timely basis  

Qualifications/Skills Required:

A Bachelor’s Degree in psychology, human services or a related field required. One (1) year of relevant experience preferred with sensitivity to work with drug dependent people within the scope of this rehabilitation program. Must possess a valid driver’s license and safe/clear driving record.  

EEO Statement:

Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.

#sponsored