HR Generalist, Employee Relations (Caesars New Orleans)

The Human Resources Generalist / Employee Relations is primarily responsible for managing Employee Relations matters, including conducting investigations, resolving workplace concerns, advising leaders on employee issues, and supporting a positive and compliant work environment. In addition to Employee Relations responsibilities, this role provides support in Recruiting, Training, and Community Relations. The position plays a critical role in advancing Human Resources initiatives, strengthening employee engagement, and supporting business objectives.

Responsibilities

• Administers human resources policies and procedures across two or more functional disciplines.
• Supports the day-to-day operations of the HR department by working with each HR leader, including:
  • Assisting departments in resolving employee relations issues; supporting employees with benefits and leaves of absence; contributing to employee engagement activities; and analyzing HR metrics to provide recommendations for reducing turnover and improving team member satisfaction and productivity.
  • Recruiting talent that aligns with our culture and values.
  • Training and developing hourly, supervisory, and management staff.
• Works closely with Vice President of Human Resources to understand the department and property strategies.
• Coordinate and execute Human Resources projects.  
• Meet timelines through excellent planning, organization, follow through, and attention to detail.
• Perform other duties as assigned.
• Acts as a role model always presenting oneself as a credit to Caesars and encourages others to do the same.
• Adheres to all company policies, regulatory and state/federal laws.

Qualifications

• Bachelor’s degree in Business Administration or related field.    
• At least 2+ years of independently handling of Employee Relations cases from intake to resolution.
• Must have strong technical skills, strong project management skills, strong analytical problems solving ability, excellent oral and written communication skills, and the ability to operate in a high pressure, fast paced environment.    
• Must be proficient in Microsoft Word, Excel, Power Point and Outlook.
• Ability to communicate one-on-one and to groups.

ADDITIONAL REQUIREMENTS 

• Must be able to maneuver to all areas of the casino.
• Must be able to lift up to 10 pounds and carry up to 5 pounds.
• Must be able to bend, reach, kneel, twist, and grip items while working at assigned desk area.
• Must have manual dexterity and coordination to operate office equipment; including a 10-key adding machine, computer, fax machine, and photocopier.
• Must be able to work at a fast pace and in stressful situations.
• Must be able to read, write, speak, and understand English.
• Must be able to respond to visual and aural cues.
• Caesars management reserves the right to assign or reassign duties and responsibilities to this job at any time.

Caesars New Orleans Casino & Hotel earned recognition as a City Business “Best Places to Work” honoree and was named “#1 Large Employer” in the New Orleans area by the “Times-Picayune” Top Workplaces program. A destination property in the heart of the city, we are continually striving to attract the best talent to provide exceptional experiences for our guests.

Caesars New Orleans Casino is a Caesars Entertainment company. Our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.  

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”.  If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.