Account Supervisor

Company Description

CoLab is a fully integrated, cross-discipline team that provides best-in-class services in a fluid and modular way. With our clients at the center, we create brand movement at the speed of people’s lives by connecting real-time data with world-class creative, content, and media in service of growth and Return on investment.

CoLab is a “power of one” solution, encompassing data, media, and production. By drawing from across the vast Publicis Groupe network, we are uniquely positioned to deliver innovation and specialized skills to our clients, as well as enriching opportunities and inclusive benefits to our employees. We pride ourselves on combining the atmosphere of a startup company with the stability and experience of a global leader.

Overview

The Account Supervisor is a brand champion. They provide strategic input, tactical planning and direction on their account. They have direct management responsibilities. The Account Supervisor builds and maintains positive, lasting client relationships based on effectively achieving the client’s marketing objectives and also in a manner with results in agency profit.

Responsibilities

• Constant, positive client contact with key clients
• Ensures client is kept apprised of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly
• Thoroughly understands, communicates and advocates the agency POV 
• Ensures everyone focused on brand strategy and positioning: client, account team, and other internal departments
• Supervises and effectively manages the production of client-approved marketing tools
• Creative: Provides clear strategic direction to creative team; evaluates creative product against strategic direction and provides constructive feedback. Aims for breakthrough creative. Collaborates on creative brief development
• Management: team leader, resolves conflict, provides clear and fair direction and feedback to junior account staff
• Manage client demands vs. budgets
• Raises client awareness as to when changes in client direction affect estimates  
• Financial knowledge and control over budget.
• Thorough knowledge of contract and its implications. Sound decision making regarding hours dedicated to jobs, what to prioritize.

Qualifications

• You provide outstanding client service
• You have experience with pharma
• You are a relationship builder
• You have strong strategic thinking abilities
• You're a leader who wants to mentor a junior member of your team
• You have 1-2 years of managerial experience with direct reports

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.

All your information will be kept confidential according to EEO guidelines.

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