Agency:

Remedy Edge

Job Function:

Account Management and Growth

Job Subfunction:

Account Management

Job Description:

Wildtype is a sister agency of Remedy Edge within Omnicom Health. This position may appear under Remedy Edge for application purposes; however, the role is exclusively with Wildtype.

Wildtype runs like no other. As the most Agile full-service agency in healthcare, we aren’t beholden to ritual. Powered by diverse ideas, knowledge, and people, our unique creative process is a force of nature, removing obstacles between brand and growth in wild new ways.

YOU ARE THE DISRUPTION DRIVER You’ve always understood that to be disruptive is better than to be conventional. To pursue challenges is more admirable than to be complacent. You don’t settle, and you won’t let your team, or your clients accept less than the best that their capabilities allow. And you routinely remind them that what’s possible should never be underestimated.

The status quo exists to be examined and defied. You build strong relationships with your clients and help them to embrace this idea and realize the true potential of their brands. You refuse to accept “this is how we’ve always done it” and push instead for “how has it never been done?” You establish new models and approaches that introduce unexpected solutions to brand challenges. And your leadership gives your team and your clients the confidence to reach outside the familiar.

The Account Supervisor oversees the tactical development and implementation of the brand, while contributing to its strategic direction. The Account Supervisor position moves beyond daily project management tasks and into strategic brand management.  The Account Supervisor will also supervise, motivate and mentor more junior account team members.

Primary Job Responsibilities

Understand the creative process and provide ideas for improving existing executions

Ability to see the big picture, identify key issues, and provide proactive tactical and strategic recommendations

Demonstrate mastery of brand category and competitive data, including key studies

Seek non-traditional solutions to marketing/marketplace problems

Internalized marketplace events, market research, etc., and develop and communicate strategic/tactical recommendations for the brand

Oversee/manage the tactical plan development process, while contributing to tactical plan design:

Communicate key client issues/initiatives to team

Oversee creation of competitive review

Generate key issues/objectives/strategies

Supervise development of tactics/budget/timing

Manage internal approval process

 Keep senior management briefed on account activities

 Foster a positive and productive team atmosphere and establish credibility both internally and externally

Facilitate and maximize client relationships

Maintain regular client contact at all levels and become integral part of client team, ensuring that the client is updated and briefed on all relevant account activity

Ensure that all agency work represents the best we have to offer -- strategically sound, arresting creative, error-free

Ensure that client is perceived positively within agency

Understand the client’s perspective and challenges, and communicate these to the entire agency team

 Demonstrate a thorough understanding of the client's business and actively seek opportunities for further account development

Foster client understanding of the agency’s needs and perspective

Establish credibility with clients at all levels

Additional Responsibilities

Communicate effectively and professionally both internally and externally

Demonstrate good problem-solving and interpersonal skills

Demonstrate ability to set priorities while handling multiple projects and to delegate work appropriately

Remain calm despite high pressure situations

 Project a professional, positive attitude toward peers and clients within the department and the agency

 Embody service-oriented attitude and uphold quality standards in servicing the client

Maintain accurate time sheets

 Foster a positive team atmosphere demonstrating respect for peers and supervisors

Assist other members of department/team as needed when workload allows

 Foster senior level partnerships with creative/account colleague

Understand when it’s appropriate to make decisions independently and when to escalate issues/decisions to manager

Uphold the Company Values (the 3 E’s) in all decisions and interactions

Management Responsibilities

Assign work to assure project deadlines are met

Monitor overall workload to effect efficiency and assure that waiting or downtime is minimized

 Keep supervisor or department head apprised of any workload challenges/concerns on assigned team accounts that may necessitate hiring freelancers

Monitor, review and approve direct report’s time sheets in terms of hours worked on specific jobs

Provide constructive and direct ongoing feedback to direct reports

Evaluate performance of direct reports and complete and deliver performance reviews

 Help supervisor manage and resolve staff issues including performance, personal presentation and internal interactions; anticipate/address performance issues quickly and directly

 Recommend adjustments/additions to the roles and procedures of the department to achieve continuous improvement and efficiency across all accounts and/or specific accounts

Help interview, train and orient new team members to the agency, department, and account(s) at the direction of department head

Provide ongoing guidance to all team members and be available to them as a resource foraccount/agency/departmental policies, procedures, etc.

Qualifications

College Degree, preferably in marketing, advertising, communications or science/medicine

4 years Agency or comparable experience

Excellent written and oral communication skills including ability to write basic documents(Creative Briefs)

Maturity to handle senior-level Client contact

Understanding of business principals

Thorough knowledge of, and depth of experience with, marketing/advertising

Ability to manage and train staff, including prioritization of creative hours

$90,000 - $116,500

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

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