AI and Data Client Solutions Lead- VP

Citi is building the next generation of AI-powered financial products across its global Services business. We are seeking experienced VP-level Data and AI Solutions Managers to drive the use-case, design and delivery of the product agenda for the Investor Services client community.  

This role operates at the heart of the business, working at the intersection of commercial product management, client engagement, and Data and AI delivery. You will manage significant components of solutioning and delivery frameword — contributing to strategic direction, prioritising use cases, and driving disciplined execution from concept through to adoption. You will be expected to work with significant autonomy while maintaining close alignment with AI, Data and Product leadership teams.

This is a delivery-focused, design-oriented, client-engaged role. This role is defined by: 

• Hands-on execution ownership — you are accountable for client delivery plans and outcomes

• Direct, day-to-day client engagement — you are regularly in the room with enterprise clients validating solutions and co-creating products

• Use case ownership — you manage specific AI use cases end-to-end, from business case through to production and launch 

• Market Intelligence & Programme Management  conduct structured market research to identify AI-driven opportunities — translating external signals, client needs, and competitive dynamics into actionable product programmes. 

• AI Use Case Development Define, structure, and prioritise AI use cases across the product and sub product portfolio — ensuring each use case is grounded in client value,  technical feasibility, and risk acceptability. 

Responsibilities:

1. Client-Facing AI Products 

• Identify, scope, and drive the delivery of Data and AI-powered capabilities that create differentiated value for clients.

• Engage directly and regularly with enterprise clients to validate solutions, gather requirements, manage expectations, and co-create products 

• Define clear go-to-market plans for AI products, managing the full lifecycle from initial prototype to commercial launch 

• Drive client adoption of digital and data products such as cloud data sharing and API’s

2. Stakeholder Management & Global Delivery 

• Cultivate effective working relationships across Sales, Technology, Operations, Finance, Compliance, Risk, and Legal — facilitating alignment across competing priorities 

• Manage the geographic rollout of Data and AI capabilities across multiple markets, adapting solutions to local regulatory requirements while maintaining global design consistency 

Qualifications:

• 6+ years of Solutions and/or Product management experience, including demonstrated delivery of large-scale, technology-led products 

• Proven experience building, launching, or scaling AI/ML-powered products or digital platforms, ideally in financial services or FinTech 

• Experience with Data Solutions specifically API’s and Cloud Data Sharing

• 3+ years of direct or indirect external client-facing experience; comfortable co-creating and validating products with enterprise clients 

• Deep understanding of AI concepts, model risk management, responsible AI frameworks, and enterprise governance requirements 

• Exceptional stakeholder management skills and ability to influence without authority in a matrixed global organisation 

• Background in a relevant financial services domain (Payments, Transaction Banking, Investor Services, or Capital Markets) 

• Outstanding verbal and written communication skills across executive, technical, and client audiences 

Education:

• Bachelor’s/University degree in Computer Science, Business Management, Engineering, or a related field.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

#LI-MC7

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.