Business Unit/Role Specific Info

Global Commercial Services (GCS) serves millions of business customers around the world, from mom-and-pop shops to Fortune 500 companies. We back businesses so they can do more business, with a mission to be the undisputed leader in financial and membership services - responsibly driving double-digit revenue growth. We do that by offering a diverse range of payment and cashflow tools, from a wide range of traditional card products, to working capital and supply chain financing, to new digital solutions that make it easy for our customers to manage a full range of their financial and payment needs.

Commercial Business Enablement (CBE) is the critical engine behind the success of Global Commercial Services (GCS).. A global team, Commercial Business Enablement (CBE is responsible for client onboarding and implementations and training and enablement for the sales organization, as well as overseeing governance and risk management. We’re looking for graduate level interns to join GCS as a Commercial Enablement Strategy Intern within the Commercial Business Enablement (CBE) department.

Responsibilities

How will you make an impact in this role?

As an intern, you will lead critical strategic projects that support our ambition to be essential to our commercial customers, analyze data and insights about the GCS business and our customers to develop effective strategies and efficient processes or gain hands-on experience in governance, risk identification, assessment, testing and reporting, issues management, and process risk - an outstanding opportunity to work closely with various teams and contribute to the organization’s overall operational risk management objectives.

Qualifications

Minimum Qualifications

Currently enrolled in full-time graduate degree program.
Graduate degree candidates with an expected graduation date between December 2027 and June 2028.
3 plus years of prior full-time work experience.

Preferred Qualifications

Demonstrated interest in the commercial payments business and/or in operational risk management, governance, issues management, and process risk reduction.
Strong analytical and problem-solving skills with the ability to analyze data, identify trends, evaluate risk scenarios and distill complex concepts or problems independently.
Intellectual curiosity and desire to continually learn about the changing payments landscape, emerging technologies and a passion for enhancing customer experience.
Ability to collaborate within a team-oriented, matrix organization, building strong relationships with leaders, colleagues in different time zones, and cross-functional partners to deliver value.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Strong project management skills, communication skills, and attention to detail.
Excellent written and verbal communication skills with ability to present ideas clearly and concisely.
Demonstrated resilience, proactive problem solving, ‘can do’ attitude, and optimism in changing circumstances.
Comfortable challenging the status quo and driving continuous process improvement.
Proficient in analytical and presentation tools, including MS Excel and PowerPoint.
Familiarity with financial services or related industries is advantageous but not required.
Proven ability to work independently as well as part of a team.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counselling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Learn more about this Employer on their Career Site

Campus Graduate Masters Summer Internship Program - 2027 Commercial Enablement Strategy, Global Commercial Services - New York, NY

Responsibilities

Qualifications