Business Unit / Role Specific Info 

Global Merchant & Network Services brings together American Express' merchant and network-related businesses. This includes the management of our relationships across the globe with both the millions of merchants who accept American Express, as well as our partners in countries and territories that deliver card acceptance, issuance and innovation.

The American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant & Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that lead and evolve the company’s relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and leads bank partnerships globally. This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, using our modern capabilities to bring together broader revenue streams, and driving innovation both in-house and with partners. To put the scale of our global reach in numbers:

More than 80 million global locations accept American Express payment products
We operate in 198 countries and territories
We have 135+ million cards in force, that perform 12 billion transactions per year and supply more than $1.5 trillion in network volume
We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf

The US Merchant Marketing, Global Marketing Execution & Analytics (UMGEA) team is responsible for leveraging marketing and analytics capabilities to drive sustainable growth through the customer, partner, product and business insights that inform the merchant value proposition, channel strategy and investment optimization, while leveraging a full range of enterprise assets and partnerships for GMNS customers and ensuring we remain compliant as a network. This internship will offer a unique opportunity to contribute to the marketing vertical within UMGEA by gaining hands on experience in strategic analysis, market research, and project management.

This position will be based in New York, NY

Responsibilities

How will you make an impact in this role?

Analyze internal and external data and realize growth opportunities to help businesses improve performance and drive growth.
Analyze performance indicators and internal/external data to help identify trends, improve performance and drive growth
Assist in the creation of marketing strategies and plans, including segmentation, targeting, and positioning strategies.
Develop reports, presentations, and documentation to communicate findings, recommendations, and strategic insights to stakeholders.
Develop relationships with a variety of internal and external partners.
Share and leverage standard processes and provide consultancy to team.
Plan end-to-end marketing initiatives or other customer-focused initiatives; develop and implement tests to measure efficiency.
Conduct research on market trends, customer behavior, and competitive landscape to inform strategic marketing decisions.

Qualifications

Minimum Qualifications

Currently enrolled in a full-time Master’s degree program.

Preferred Qualifications

Master’s degree candidates with an expected graduation date between December 2027 and June 2028.
Passion for customer marketing, payments innovation, and new technology trends
Ability to conceptualize and sell ideas
Independent thinker who’s organized, has excellent attention to detail, and can multi-task
Strong analytical, problem-solving/quantitative skills
Willing to try new things and share fresh perspectives
Be proficient with analytical and presentation tools, including Excel and PowerPoint
Excellent written and verbal communication skills

Our team reviews applications on a rolling basis. We appreciate your patience while we consider your application and will contact qualified candidates regarding next steps.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counselling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit out Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Learn more about this Employer on their Career Site

Campus Graduate Masters Summer Internship Program - 2027 Marketing, Global Merchant & Network Services - New York, NY

Responsibilities

Qualifications