Back to search
JOB TITLE:
Client Care Coordinator
SUMMARY:
Responsible for the provision of supportive counseling with families residing in the Shelter
REPORTING RELATIONSHIP:
Position Reports to Director of Social Services
SCHEDULE:
Scheduled may vary based on program needs at the site
LOCATION:
Harlem, NY; Jamaica NY
POSITION TYPE:
Fulltime
ESSENTIAL DUTIES/RESPONSIBILITIES:
- Conduct Assessments: Perform comprehensive bio-psychosocial assessments and other clinical screenings to determine the need for further therapeutic interventions.
- Conduct psych-evaluations for the 2010E housing application, requiring strong knowledge of DSM-5 diagnostic criteria.
- Work with High-Need Families: Support families, especially those with members struggling with behavioral issues, mental health, substance abuse (SA), and intimate partner violence (IPV) using a Trauma Informed Care approach.
- Implement Evidence-Based Practices (EBPs): Use motivational interviewing techniques and harm reduction principles in therapy.
- Provide crisis intervention as needed and refer clients to the Housing Specialist for next-step housing needs.
- Work collaboratively with all staff within the facility and other providers to coordinate care.
- Ensure compliance with contract service requirements, maintain regular contact with families, and ensure their active participation in program activities.
- Provide clinical guidance and support to the social service team.
- Staff Training: Create and facilitate training sessions for staff.
QUALIFICATIONS:
LMSW, LMHC, MSW, MHC
OTHER SKILLS/ABILITIES:
- Attend divisional housing meetings, weekly staff meetings, quarterly agency meetings and other internal staff meetings as required.
- Work closely with clients to encourage compliance with programs Code of Conduct.
- Appropriate and timely referrals on behalf of clients, provides client advocacy in negotiating systems and delivery of services.
- Attend and or coordinate case conferences with other providers
- Other duties/tasks as assigned
BENEFITS:
15 - 25 Vacation days annually (Based on position level)
12 Sick Days (3 per quarter)
Floating Holiday 1 annually
401K retirement plan with 3% match after 90 days of employment
Medical Benefits after 30 days of employment with Cigna
Dental/Vision eligible after 90 days of employment
Access to Gym/Weight Room
Access to Boxing Ring
Short Term Disability
Life, Accidental Insurance available through Aflac
Transit Check for commuting expenses
Legal Shield for legal services
Public Service Loan Forgiveness (PSLF) participant
Learn more about this Employer on their Career Site
