Communications Associate

Communications Associate

As a Communications Associate, you'll play an essential role in bringing JASA's mission to life through engaging digital content, marketing campaigns, social media, and storytelling. Working closely with the Associate Director of Communications, you'll help elevate JASA's brand, increase community engagement, and showcase the impact of our programs serving older New Yorkers.

Shift Schedule:

Monday–Friday: 9:00 AM – 5:00 PM

Hours Per Week:

35

Why You'll Love Working at JASA

JASA is one of New York City's largest and most respected nonprofit organizations serving older adults. Every day, our team helps thousands of New Yorkers age with dignity, independence, and connection to their communities.

Top Reasons to Join Us

Make an Impact Through Storytelling

• Help share inspiring stories that highlight JASA's mission and the lives we transform every day
• Create engaging marketing campaigns that increase awareness of programs and services
• Use creativity to connect older adults, donors, volunteers, and community partners

Creative & Collaborative Environment

• Work alongside communications professionals, program leaders, PR consultants, and agency leadership
• Contribute ideas that shape JASA's public presence across digital and print platforms
• Be part of a mission-driven team that values creativity and innovation

Professional Growth

• Build experience in nonprofit communications, digital marketing, and social media strategy
• Expand your skills in graphic design, website management, analytics, and multimedia content creation
• Gain exposure to public relations, branding, fundraising communications, and community engagement

About the Role

The Communications Associate is a key member of JASA's Development & Communications team and supports agency-wide marketing, communications, and branding initiatives.

This hybrid position requires working from JASA's Central Office or in the field at least three days per week, with additional evening and weekend attendance required for events and special initiatives.

What You'll Be Doing

Marketing & Communications

• Design print and digital marketing materials for agency programs, events, and initiatives
• Create engaging digital communications that increase participation and community engagement
• Serve as the communications point person for the Outreach Committee and program staff
• Develop promotional materials that maintain consistent JASA branding
• Create calendar listings to promote programs and events
• Assist with editorial and administrative communications projects

Website & Digital Content

• Support ongoing updates to the JASA website
• Create new web pages, forms, graphics, and digital content
• Keep website calendars, news items, and program information current
• Produce video content for digital platforms
• Help improve the user experience and online engagement

Social Media Strategy

• Create engaging content for multiple social media platforms, including:
  • Facebook
  • Instagram
  • LinkedIn
  • TikTok
  • X (formerly Twitter)
• Develop and maintain a comprehensive social media content calendar
• Schedule and publish content through Hootsuite
• Increase brand awareness and audience engagement
• Research and cultivate relationships with community influencers
• Monitor social media performance using Google Analytics and other reporting tools

Content Development & Storytelling

• Partner with program staff to identify compelling client and staff stories
• Conduct outreach to gather content for communications campaigns
• Maintain and manage JASA's client story database for marketing and partnership opportunities
• Ensure marketing materials accurately reflect JASA's mission and impact

Collaboration & Stakeholder Engagement

• Work closely with PR consultants to coordinate media opportunities
• Identify events, client stories, and organizational highlights for media coverage
• Assist in preparing communications reports for the Board of Trustees
• Collaborate across departments to support communications and outreach initiatives

Training & Brand Support

• Train staff on Canva and mail merge software
• Promote consistent branding standards across all agency communications
• Provide communications support to multiple departments as needed

Additional Responsibilities

• Travel throughout New York City and Long Island as needed
• Attend occasional evening and weekend events
• Support additional communications and marketing initiatives as assigned

What You'll Need

Education

• Bachelor's degree preferred

Experience

• One to three years of experience in communications, marketing, public relations, or a related field
• Experience creating digital and print marketing materials
• Experience managing social media platforms preferred
• Nonprofit communications experience is a plus

Skills & Competencies

• Excellent written, verbal, and interpersonal communication skills
• Strong graphic design and content creation abilities
• Creative thinker with exceptional attention to detail
• Strong organizational and project management skills
• Ability to manage multiple priorities and meet deadlines
• Comfortable working independently and collaboratively
• Strong problem-solving and critical thinking skills
• Ability to exercise sound judgment and maintain confidentiality
• Positive, proactive, and team-oriented attitude
• Familiarity with basic fundraising principles preferred
• Sense of humor and enthusiasm for mission-driven work
• Willingness to travel throughout New York City's five boroughs and Long Island

Technology Skills

• Canva
• Microsoft Office Suite (Word, Excel, Outlook)
• Google Workspace
• Hootsuite or similar social media management platform
• Facebook, Instagram, LinkedIn, TikTok, and X (formerly Twitter)
• Google Analytics
• Mail merge software
• Adobe Creative Suite (preferred)
• Video editing software such as Adobe Premiere or iMovie (preferred)
• Ability to quickly learn new communications technologies

Benefits at a Glance

JASA offers a comprehensive benefits package designed to support your well-being and future.

Health & Wellness

• Medical, Dental, and Vision coverage options
• Employee Wellness Programs (fitness + mental health support)
• Employee Assistance Program (EAP)

Retirement Savings

• 403(b) retirement plan
• Pension plan with employer contributions

Generous Time Off

• Paid vacation time
• Holidays and floating holidays
• Paid time off for work-life balance

Professional Development

• Training and continuing education opportunities
• Career growth within the organization

Employee Recognition

• Employee recognition programs celebrating contributions

EEO Statement

JASA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected classification under federal, state, or local law.