District Manager

ABOUT THE ROLE

We are seeking a seasoned District Manager fluent in Mandarin/Chinese and English to oversee operations at a premier luxury residential condominium. This role requires a highly capable leader with a strong foundation in property management, financial oversight, and board governance, with the ability to effectively engage with a diverse, international ownership base. As a key representative of ownership, the District Manager will partner closely with the Board of Directors to drive operational performance, uphold service standards, and execute strategic initiatives. The ideal candidate brings a disciplined, detail-oriented approach, strong communication skills, and the executive presence required to manage complex stakeholder relationships in a high-profile residential environment.

Operational Leadership

● Lead and develop the onsite management team, promoting a culture of excellence

● Develop and implement policies and procedures for efficient operations, including tenant

alterations, construction work, and insurance compliance

● Maintain the highest standards of service and overall property performance

Board Engagement & Governance

● Serve as the primary liaison to the Board of Directors, attending regular meetings and

providing detailed operational, financial, and strategic updates

● Work closely with board members to develop and implement long-term property goals

● Respond to board inquiries promptly with data-driven insights and recommendations

Financial Management

● Prepare, manage, and report on capital and expense budgets, including variance

analysis and forecasting

● Oversee accounts payable and receivable, ensuring timely processing and strong

vendor relations

● Collaborate with the board on annual and capital operating budgets aligned with financial

objectives

Vendor & Stakeholder Relations

● Communicate regularly with stakeholders, vendors, and residents to address property

concerns and uphold service quality

● Ensure all vendor contracts are fulfilled with proper insurance documentation and

compliance

● Review and approve purchase orders exceeding site staff authorization levels

Maintenance & Safety

● Oversee preventive maintenance programs and ensure emergency preparedness

protocols are in place

● Monitor all mechanical systems and access controls to maintain operational efficiency

Resident & Staff Engagement

● Foster a welcoming, service-oriented environment for residents, prospects, and vendors

● Ensure staff is well-trained, aligned with property goals, and knowledgeable about board

directives

● 5+ years of property management or hospitality experience (multi-property preferred)

● 5+ years of experience working with HOAs and Boards of Directors (condominium)

● Fluency in English and Mandarin or Cantonese, written and verbal (required)

● Bachelor's degree from a four-year college or university, or equivalent combination of

education and experience

● Experience in budget preparation and financial reporting

● Strong understanding of building operational systems, leasing, documentation, and

administration

● Minimum 5 years of experience managing a team

● Demonstrated ability to negotiate and manage contracts with third-party service

providers

● Proficient in Microsoft Office; strong computer literacy

● Proven ability to resolve resident issues, manage crises, and develop staff performance

● Salary: $150,000 – $170,000 annually + discretionary bonus

● Medical, dental, vision, life, and disability insurance

● Flexible spending accounts and commuter benefits

● Tuition reimbursement and fertility assistance program

● Paid time off, holidays, and 401(k) plan

● Employee Assistance Program and incentive bonus program