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About Genesis House
Genesis House is an immersive luxury destination that brings Korean culture and the Genesis brand together through three thoughtfully curated experiential elements, each designed to engage all five senses.
At the heart of the experience is Son-nim, a guiding Korean philosophy that means treating every guest as an honored visitor. This principle shapes every interaction at Genesis House, ensuring warmth, respect, and gracious hospitality at every touchpoint.
Overview
The Curator serves as the face and voice of Genesis House, delivering a highly personalized, relationship-driven guest experience. This hands-on, client-facing role centers on storytelling, cultural engagement, and brand immersion, creating memorable interactions that reflect Genesis' commitment to luxury, design, and hospitality.
Compensation: $27.00 - $30.00 per hour, based on experience
Responsibilities
- Represent Genesis as a brand ambassador, delivering gracious, personalized guest experiences grounded in Son-nim hospitality.
- Guide guests through a curated journey across Genesis House, spanning automotive, cultural, and experiential touchpoints.
- Share the Genesis brand story, design philosophy, and product portfolio with confidence and authenticity.
- Tailor every interaction to each guest's needs to create meaningful, lasting impressions.
- Build and nurture long-term relationships with guests, owners, and VIP clients.
- Capture guest information and email addresses during on-site interactions to support personalized follow-up and deeper engagement.
- Contribute to KPIs tied to guest engagement, test drives, and lead generation.
- Facilitate test drives and product demonstrations that reflect seamless luxury and operational excellence.
- Support the execution of on-site events, activations, and programming.
- Keep the space guest-ready by upholding luxury presentation standards at all times.
- Collaborate with cross-functional teams to deliver a consistent, elevated guest experience.
- Share guest feedback to inform continuous improvement and innovation.
- Uphold cleanliness, hygiene, safety, and all Genesis House Standard Operating Procedures (SOPs) across guest-facing areas.
- Use the daily time clock accurately and consistently.
Qualifications
- 3+ years of experience in hospitality, events, automotive, or guest experience environments.
- Bachelor's degree preferred.
- Strong emotional intelligence and relationship-building skills.
- Excellent verbal and written communication skills.
- Ability to multitask in a fast-paced, dynamic environment.
- Valid driver's license and comfort driving in NYC.
- Flexibility to work evenings, weekends, and holidays.
Desired Attributes
- Genuine passion for people, culture, and luxury experiences.
- Empathetic, engaging, and service-oriented mindset.
- Strong storytelling ability and keen attention to detail.
- Proactive, adaptable, and solutions-oriented approach.
- Collaborative team player.
- Professional presence aligned with luxury brand standards.
Working Conditions
- On-site role at all times unless otherwise approved by the General Manager.
- Frequent standing, walking, and movement throughout the venue.
- Ability to lift 25 pounds and perform physical tasks.
- Evening, weekend, and holiday work required.
- Continuous guest-facing engagement.
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