Job Title: Client Navigator

Department: Wellness & Empowerment

Reports To: HUB program Manager

Location: Harm Reduction Center 226 East 144^th St. Bronx, NY 10451

Job Summary:

The HUB Navigator will coordinate with HUB Social Worker and HUB HIV Testers to provide client navigation to health care and other supportive services, service access advocacy, insurance enrollment, and confirmation of achievement of service linkages.

Primary Duties & Responsibilities include, but are not limited to:

Ensure participants are engaged in services monthly
Remind participants of medical, MH appointments and assist with escorts when needed
Conduct on-on-one client level education with program participants
Ensure participants are reminded of group=level interventions
Conduct outreach activities to get new clients and those lost to care
Attend all trainings and webinars
Engage participant in harm reduction and risk reduction educational sessions, as well as provide pre and post counseling.
Ability to go out to required field sites and community events as scheduled and requested by management
Maintain and track all referrals (internal and external).
Maintain confidentiality at all times and appropriate record keeping

Tracks and documents client program participation

Enter data into AWARDS
Other duties as assigned.

Qualifications/Criteria:

Experience conducting infectious disease testing (HIV/HCV).
At least 2 years of experience testing target population (women, homeless & people who inject drugs).
Familiar with Harm reduction practices.

Education:

Minimum of a BA in Social Work or Community Health Education or related degree.
Or Associate degree with 2 year experience

Pay rate: $28.5714 per hour non exempt

DISCLAIMER:

The statements herein are intended to describe the general nature and level of work being performed for this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for this position. Argus Community, Inc. reserves the right to change, add, or delete, at any time, any part of this job description to meet the needs of the Agency.

Learn more about this Employer on their Career Site

Hook Up & Bridge (HUB) - Client Navigator