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Responsibilities include but are not limited to:
- Maintain and update Valley Bank's Incident & Crisis Management (ICM) plan, policies, and documentation in alignment with industry standards and regulations.
- Lead and coordinate cross-department ICM teams, including activation of the framework during emergencies and providing 24/7 support when required.
- Conduct risk assessments, scenario planning, and resiliency exercises; oversee post-incident analysis, evaluations, and continuous improvement.
- Deliver training and workshops for employees and ICM teams; manage communication strategies and protocols for internal and external stakeholders.
- Collaborate with business leaders, governance teams, and third-party vendors to review plans, validate alternate site programs, and ensure disaster recovery readiness.
- Participate in audits, examinations, and resiliency projects while staying current with best practices and regulatory requirements.
Qualifications
Required Skills:
- Thorough knowledge & understanding of FFIEC's Business Continuity Management framework.
- Strong background in Business Continuity, Disaster Recovery and Operational Resiliency knowledge.
- Strong written & verbal communications skills and the ability to interface with all levels of management.
- Strong background and understanding of US Financial Institutions key functions, processes and resources.
- Proficient in MSOffice Suite (Word, Excel, PowerPoint, Visio, and Project Management applications).
Required Experience:
- High School diploma or GED and 5 years of experience developing, implementing and managing incident and crisis management programs for financial institutions.
- Certified Business Continuity Planner (CBCP) or similar industry certification.
Preferred Experience:
- Bachelor's Degree in a related field, Financial Industry or Banking background.
- Master Business Continuity Planner (MBCP) or similar industry certification.
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