Leasing & Administrative Coordinator (Multi-Site)

Join the Standard of Excellence with Related Rentals in New York City

Step into the world of elevated living with Related Rentals, where iconic properties across New York City-from Downtown Tribeca to the Upper East and West Side- set the benchmark for luxury, design, and service. As a Leasing Floater and Administrative Assistant, you’ll play a vital dual role supporting some of the city’s most distinguished residential communities.

In this hybrid position, you’ll seamlessly alternate between front-line leasing support-assisting high-profile prospects and residents- and providing essential administrative and operational assistance to ensure smooth functioning of our leasing offices. You’ll gain exposure to a dynamic portfolio of luxury properties while working alongside top-tier professionals and engaging with an elite clientele.

This role offers the unique opportunity to grow your career in real estate, build lasting industry connections, and enjoy competitive compensation in a fast-paced, high-performance environment.

Key Responsibilities:

• Leasing and Sales:
• Act as the primary leasing consultant at assigned properties on an as-needed basis.
• Conduct property tours, highlighting the features and benefits of our luxury residences and community amenities.
• Maintain an up-to-date knowledge of the property market, competitors, and industry trends
• Achieve and exceed leasing targets by converting leads into leases across multiple locations
• Support on-site teams during peak leasing periods, team transitions, or staff absences
• Utilize property management software (e.g., Yardi, Rent Café) and CRM systems (Salesforce) effectively
• Maintain cleanliness and staging standards in model units, leasing offices, and tour paths
• Follow Fair Housing laws and company leasing policies at all times
• Customer Service:
• Provide exceptional customer service to prospective and current residents, addressing inquiries and resolving issues promptly and professionally.
• Build and maintain strong relationships with residents to ensure high retention and satisfaction rates
• Respond promptly and professionally to inquiries, concerns, and service requests phone, email
• Resolve resident issues with empathy and urgency, escalating to management as necessary
• Marketing and Outreach:
• Collaborate with the marketing team to develop and implement effective marketing strategies and promotional activities.
• Assist with community events, resident engagement, and networking opportunities to enhance the property's visibility and attract potential residents.
• Ensure that property availabilities are listed on the property website in accordance with site-specific directives
• Administrative Duties:
• Accurately process leasing applications, credit checks, and other required documentation.
• Maintain detailed and organized records of all leasing activities and communications.
• Input and update data in property management software (eg. Yardi, Rent Café) and CRM systems
• Manage lease renewals, notices to vacate, and resident correspondence as needed
• Assist with scheduling appointments, coordinating move-ins/move-outs
• Support property audits, inspections, and compliance tasks as required

Compensation: 

$62,400+ Commission + Discretionary Bonus

Benefits:

• Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
• Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
• Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
• Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities

#RMC

#NYCRMC

• Real Estate Sales License (NYC)
• Minimum of 2 years of experience in luxury rental or condo property leasing
• Proven track record of meeting and surpassing leasing targets in a competitive environment
• Strong understanding of leasing principles, real estate best practices, and customer service excellence
• Self-motivated, detail-oriented, and results-driven
• College degree or coursework preferred
• Demonstrated proficiency in working with computers including Microsoft Office,  calendar management, software/database, and social media
• Excellent communication, interpersonal, customer service, and organizational skills
• Strong sales acumen with a hospitality-minded approach
• Proficient in managing an internal applicant database
• Available to work a flexible schedule, including weekends
• Yardi or similar software experience preferred  
• Prior experience in leasing, sales, or hospitality preferred