Manager

Job DetailsJob Location: Greenwich Village - New York, NY 10011Position Type: Full TimeEducation Level: 2 Year DegreeSalary Range: $66,300.00 - $66,300.00 Salary/yearYou will assist in leading the process of 1) building a complete and competent team; 2) developing meaningful needs-based relationship with clients; and 3) delivering operational excellence to all clients. Responsibilities: Team Building Recruiting, training, and developing associates Workforce planning regarding skill development and cross training Managing associate performance for the long term Building a winning culture consistent with company values   Client Relationship Development Understanding clients wants and needs and delivering services that meet those needs Ensuring that we are making responsible promises to clients Addressing and problem-solving client concerns in real time Promoting and marketing the business and additional services to clients   Operational Excellence Ensuring that we are keeping all of our promises to clients Ensuring all services exceed client expectations Maintaining the facility and equipment in working order Ensuring compliance with governing laws and regulations     Qualifications Bachelor’s degree or equivalent combination of training and experience Five years management experience A passion for service and love of dogs A high level of self-awareness and willingness to change A demonstrated ability to work effectively as part of a team Excellent verbal and written communications skills The ability to plan at least six months in advance An ability to multi-task High level of attention to detail Proficiency in Microsoft Office Suite and Internet savvy