Network Operations Analyst

Responsibilities

• Deliver day‑to‑day network support and resolve incidents within business recovery targets.
• Lead root‑cause analysis for internal and customer outages and recommend corrective actions.
• Provide technical assistance to other teams and mentor junior staff.
• Execute project tasks such as new installations, platform refreshes, and service turn‑ups (CDN, VPN, Extranet).
• Develop and maintain network automation scripts and AI‑based tools to reduce manual effort.
• Create and update infrastructure documentation, design diagrams, and service review reports.
• Maintain and enhance enterprise monitoring solutions, reviewing new tools and practices.
• Implement BAU changes (break‑fix, moves, adds, changes) following the change management process.
• Participate in on‑call rotation (including weekends) and a weekday shift rota covering 08:00‑16:00 or 12:00‑20:00 GMT.
• Perform ad‑hoc duties such as data‑center visits, network audits, and power‑maintenance support.

Qualifications

• Cisco CCNP Routing & Switching certification.
• JNCIA‑Junos certification.
• Wireless networking certification (e.g., CWNA or equivalent).
• Strong fundamentals in Junos OS and Cisco IOS configuration and monitoring.
• Hands‑on experience with routing protocols (EIGRP, OSPF, BGP) and route manipulation.
• Knowledge of Palo Alto firewalls and F5 load balancers from implementation to operation.
• Proficiency in scripting/automation using Python, Ansible, or similar tools.
• Demonstrated experience in a high‑volume, high‑availability financial trading environment.
• Experience designing, installing, and supporting enterprise Wi‑Fi (Extreme Networks a plus).
• Creative, curious approach to applying AI tools for network operations and troubleshooting.

Compensation Expextations: $160,000 - $170,000 Total Comp

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