Peer Specialist

About Urban Pathways

Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves.

Job Summary

Reporting to the Director of Social Services, the Peer Specialist provides and documents individualized services to assigned clients/tenant and promotes their self-determination, decision making and ability to live independently. The Peer Specialist will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment.

Key Responsibilities & Essential Functions

     · Provides services and support for clients including but not limited to assessment, problem-solving, skills modeling, advocacy, training on daily living skills, and money management skills development.

     · Conducts field work including but not limited to home visits, escorting clients to appointments, and outreach.

     · Maintains and submits all necessary documents and reports as required by Urban Pathways, regulatory and funding agency policies, procedures, and regulations.

     · Attends staff meetings, professional training, and supervisory sessions, as required.

     · Maintains relationships with community services and resources.

     · Performs all other duties as assigned.

Qualifications, Education and Experience

     · High School diploma or GED required. 

     · Completion of Peer Advocacy/Specialist Training Program preferred.

     · Experience using behavioral health services (mental health, co-occurring substance use treatment).

     · Clean driver license a plus.

     · Veterans and/or experience with veterans preferred.

     · Experience with people experiencing homeless, mental illness and/or substance abuse population preferred.

Skills & Competencies

     · Proficiency in Microsoft Office (e.g. Word, Excel, Outlook, etc.) and electronic record-keeping systems (e.g. Awards, Cares, Caires, etc.).

     · Ability to maintain accurate and up-to-date case notes, documentation, and records.

     · Good organizational and time management skills.

     · Good communication, interpersonal abilities, and follow-up skills.

     · Work effectively with individuals from diverse backgrounds and cultures.

     · Foreign languages a plus.

Other

     · Required to work a flexible schedule including weekends, holidays, and evenings.

Capabilities

     · Desire to perform the essential functions of this job.

     · Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     · Comfortable with using public transportation to travel to and from various programs sites.

Licenses

     · Valid driver’s license with clean driving record a plus.

Physical Requirements

     · All programs require fieldwork, home visits, client escorts, and use of public transportation.

Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. 

These benefits include:

     · Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health.

     · Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future.

     · Paid Time Off: Generous paid time off, including vacation, holidays, and personal days.

     · Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career.

     · Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs.

     · Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support.

     · Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues.

     · Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.