Program Coordinator

Job DetailsLevel: EntryJob Location: New York, NY 10027Position Type: Full TimeEducation Level: High SchoolSalary Range: $30.00 - $30.00 HourlyTravel Percentage: Up to 25%Job Shift: DayJob Category: Nonprofit - Social Services ABOUT THE ORGANIZATION The Ali Forney Center (AFC) protects LGBTQ+ youth from homelessness and helps them build the tools needed to live independently. Founded in 2002, AFC provides housing, healthcare, and educational support to thousands of youth each year. AFC creates an affirming, supportive environment where LGBTQ+ youth can thrive.  POSITION SUMMARY The Housing Program Coordinator provides administrative, operational and communication support to ensure day-to-day functioning of assigned housing programs. This role serves as a central point of coordination between program staff and leadership, helping to ensure information is communicated accurately, operational needs are addressed proactively and program expectations are consistently implemented. By managing administrative systems, supporting program logistics and strengthening communication, the Program Coordinator allows leadership to focus on supervision, resident outcomes and program quality while promoting collaboration across the Housing team.  SCHEDULE: Sunday-Thursday or Tuesday-Saturday 12pm-8pm LOCATION:  Brooklyn and Manhattan    KEY RESPONSIBILITIES Administrative Coordination  Maintain & organize:  Client charts  Log Books  Incident report binders Group notes & program documentation  Track & manage OMNY cards, petty cash & check requests  Support data entry and reporting needs Support Director of Housing Programs with calendar management & scheduling  Operations & Logistics  Manage inventory tracking (food, supplies, program materials)  Submit & follow up on IT and facilities work orders Ensure sites remain stocked and organized  Program Coordination Support scheduling of groups & activities Assist with intake preparation & orientation logistics  Help coordinate training and meetings Work with Youth Counselors on creation of groups/activities   Coverage Support  Provide shift coverage as needed  Support staff during high-need periods or gaps while maintaining primary administrative responsibilities Communication & Team Coordination  Serve as a communication liaison between program staff (Youth Counselors, Social Workers, Case Managers, etc) and housing leadership to promote clear, timely and consistent communication  Help identify communication gaps and ensure important resident or operational information is shared with the appropriate team members  Follow up on action items discussed during treatment team meetings, staff meetings and care conferences  Promote collaboration across departments by ensuring operational information is communicated efficiently Program Staff Support  Act as a readily accessible operational resource for program staff by helping navigate program procedures, locating resources and coordinating follow-up on non-clinical concerns  Support staff in obtaining the tools, supplies and information needed to perform their responsibilities effectively  Assist with onboarding and orientation of new staff by reinforcing operational workflows and program expectations  Resident Engagement Support  Assist with group facilitation as needed Attend Care Coordination meetings to distribute resident information to appropriate housing teams  QualificationsQUALIFICATIONS High School Diploma or equivalent required  Minimum of one (1) year of experience providing administrative, operational, programmatic or coordination support in a residential housing, non-profit or social services environment  Strong organizational skills with the ability to manage multiple priorities, deadlines and administrative systems simultaneously Strong written and verbal communication skills with the ability to communicate information clearly and professionally across multiple levels of an organization  PREFERRED QUALIFICATIONS Experience working in LGBTQIA+ affirming housing, shelter, transitional living, supportive housing or youth-serving programs Experience coordinating meetings, trainings, groups, activities, orientations or other program events  Experience with inventory management, purchasing, petty cash, supply coordination, work orders or other operational processes Experience serving as a communication liaison or bridge between frontline staff and organizational leadership  Familiarity with DYCD, HUD or other regulatory and compliance requirements related to housing or social service programs Knowledge of LGBTQIA+ youth homelessness, trauma-informed care, harm reduction and positive youth development  WORK ENVIRONMENT & PHYSICAL DEMANDS Work is primarily performed in residential housing program settings and administrative office environments  Regular interaction with residents, Youth Counselors, and other program staff  Will be required to travel between housing program sites, attend meetings and provide support across multiple locations Requires prolonged periods of sitting, standing, walking and moving throughout residential and office environments Requires the ability to use a computer, telephone, mobile device and other standard office equipment for extended periods  May occasionally be required to lift, carry or move supplies, program materials, food and other items weighing up to approximately 25 pounds  Requires the ability to navigate stairs and move throughout resident facilities as needed  Occasional evening, weekend, holiday or schedule flexibility may be required based on program needs    CORE & ROLE-SPECIFIC COMPETENCIES AFC Core Competencies Mission alignment and commitment to affirming, youth-centered practice Cultural humility and ability to work effectively with diverse LGBTQ+ youth populations Trauma-informed, strengths-based approach to service delivery and collaboration Clear communication, professionalism, and accountability Adaptability, sound judgment, and ability to respond calmly in fast-paced environments Role-Related Competencies Communication & Collaboration  Organization & Administrative Excellence  Accountability & Follow-Through  Operational Coordination  Problem Solving & Initiative Teamwork & Relationship Building  Resident-Centered Service  Adaptability & Flexibility  Professionalism & Confidentiality   Mission & Cultural Competence    BENEFITS & TOTAL REWARDS Medical, Dental, and Vision Insurance 401(k) with up to a 5% employer match (vested after five years) Generous Paid Time Off, Sick Leave, Personal Leave, and 12 Paid Holidays Employee Assistance Program (EAP) Professional Development Opportunities Mission-driven, inclusive workplace culture   Thank you for your interest in the Ali Forney Center. Due to the high volume of applications received, only candidates selected for further consideration will be contacted. We encourage you to apply for any positions for which you meet the qualifications .   Ali Forney Center is an equal opportunity employer committed to a workplace where all employees feel respected, supported, and able to thrive. We consider all qualified applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected status.