SaaS Lead Solutions Engineer

A unique opportunity for an experienced Lead Solutions Engineer to work within a software house based in New York, to focus on the latter parts of the sales process and help with the onboarding of new clients. This newly created individual contributor role is offered within a rapidly growing, already highly successful software company where progression opportunities are in abundance.

Location: New York – minimum 3 days in office, 2 days remote

Salary: $150,000 – $200,000 per annum + share options + benefits

Requirements for SaaS Lead Solutions Engineer:

Demonstrable experience working within a Senior or Lead Solutions Engineer role for a SaaS company.
Deep understanding of cloud technologies, SaaS ways of working and Enterprise organisations
This company values a strong academic background, so is looking for a 3.4 GPA or higher, from a highly regarded University
Strong communication skills conveying gravitas, with the ability to manage strong personalities in sales and customer-facing teams
Commercial intelligence and always striving for customer satisfaction
Ability to showcase impact on revenue, churn and customer adoption
Ability to build boilerplate code examples, solution designs, and reference architectures
Knowledge of AI, its role in business and considerations for implementing change

Responsibilities for SaaS Lead Solutions Engineer:

Evaluate customer use cases and their product integration requirements, offering tailored guidance to help customers achieve success efficiently and identifying areas for iterative improvements.
Develop and maintain comprehensive customer-facing API documentation, reference architectures, and other technical resources to support developers effectively.
Act as a technical authority on the platform, assisting the sales team in demonstrating the value of integration solutions to convert prospects into customers.
Create versatile toolkits, APIs, SDKs, and support materials to streamline integration and deliver a more intuitive developer experience.
Work closely with internal sales and support teams to deliver seamless technical integration experiences.
Collaborate with Support and Technical Operations teams to coordinate solutions and quickly resolve any technical issues faced by customers.
Continuously gather and analyse feedback from developers to improve integration workflows, tools, and technical documentation

What the role offers:

The chance to work on a varied and technically challenging role
A fast-growing company with a wealth of progression opportunities available
Excellent remuneration + potentially highly lucrative share options in a company well on its way to success

Applications:

If you would like to apply for this unique Lead Solutions Engineer role, please send your CV to the relevant link!

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Keywords: Lead Solutions Engineer / Solutions Engineering Manager / Solutions Director / Technical Solutions Consultant / Pre-Sales Engineer / Sales Engineer / Technical Account Manager / Technical Sales Consultant / Customer Solutions Engineer / Systems Engineer / APIs / Product Specialist / Technical Advisor / Solutions Architect / Computer Science / Software Engineering / Mathematics / Engineering / Software Engineering / Chemistry / Software Development / Technical Consultant / Product Support / Product Manager / Project Manager / Analyst / Pre-Sales Consultant

RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role isn’t of interest, please visit our website to see our other opportunities.

We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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