This role sits within our Technology team, which empowers the firm through secure, scalable, and innovative solutions. As a Senior Solutions Engineer, you’ll play a critical role in driving Salesforce and enterprise technology projects that streamline operations and elevate client service.

What You’ll Do

Collaborate with stakeholders to turn business needs into scalable technical solutions and architecture
Lead project delivery across platforms, with a strong focus on Salesforce, using Agile methodologies
Build customized workflows, dashboards, and automations to support diverse business units
Integrate AI-powered tools to enhance knowledge management, search, and automation
Ensure platform stability and user satisfaction by troubleshooting and resolving system issues
Document and deliver training and enablement resources for system users
Support change management, including communications and adoption strategies
Stay on top of emerging technology trends, especially in AI and automation

Ideal Candidate Background

6+ years of experience in solutions engineering, product management, or technical consulting
4+ years hands-on experience administering and building in Salesforce environments
Exposure to large language models (LLMs) such as ChatGPT or Claude
Familiarity with Python, SQL, or Apex
Experience with business intelligence tools like Tableau or Power BI is a plus
Strong cross-functional communication and stakeholder management skills
Ability to balance strategic thinking with tactical execution
Comfortable navigating ambiguity and solving complex problems in a fast-paced setting
Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

What We Offer

Comprehensive Medical, Dental, and Vision Insurance
Life and disability insurance, mental health and family planning benefits, and back-up childcare
401(k) matching program
Commuter benefits
Wellness and hybrid work stipends
Support for certifications, tuition reimbursement, and learning resources
Smart-casual dress code

Location
Applicants are expected to work onsite in our New York City office in accordance with our hybrid working policy.

Compensation Range: ICONIQ is required by law to include a reasonable estimate of the salary range for this role. There are several factors taken into consideration in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At ICONIQ, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation terms. A reasonable estimate of the current salary range is $170,000 - $190,000 together with the benefits listed above.

About ICONIQ

ICONIQ is a global investment firm elevated by an extraordinary community. With over $80B assets under management, we seek to build resilient investment portfolios, partner with inspired entrepreneurs transforming industries, manage our clients’ lives and legacies, and create uncommon opportunities across sectors and society.

When you submit a job application as a prospective employee (“your” or “your”) of ICONIQ Capital LLC (“ICONIQ,” “we,” “us,” or “our”), we or our service providers may collect, use, disclose and otherwise process personal information about you. Personal information collected by the Greenhouse portal is subject to the Greenhouse's privacy policy, available here [https://www.greenhouse.com/privacy-policy] and ICONIQ’s Privacy Policies available here [https://www.iconiqcapital.com/privacy-policies].

Equal Employment Opportunity Statement:

We recognize that our people are our greatest strength, and the diverse skills and perspectives they contribute are integral to our success as a global organization. As an equal opportunity employer, we are deeply committed to fostering diversity and inclusion across our company. We do not tolerate discrimination based on any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, disability, or any other characteristic protected by law. Additionally, we provide reasonable accommodations to support applicants and employees with religious practices, mental health needs, physical disabilities, or other conditions requiring support.

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