Concession Associate- Cashier

Company Overview

Madison Square Garden Entertainment is a world leader in live entertainment, operating iconic venues including Madison Square Garden and Radio City Music Hall. The company is dedicated to delivering unforgettable experiences through concerts, sporting events, family shows, and live entertainment that reach millions of guests each year.

MSG is committed to excellence, teamwork, innovation, and exceptional guest service. Employees benefit from working in a fast-paced, dynamic environment with opportunities for professional growth while contributing to some of the most memorable live events in the world.

Position Overview

The Concessions Associate (Cashier) is responsible for providing a high-quality guest experience by taking and processing food, beverage, and merchandise orders in a fast-paced entertainment environment. This role supports event operations across MSG venues by ensuring efficient service, accurate transactions, and a welcoming atmosphere for all guests.

Key Responsibilities

• Take food, beverage, and merchandise orders from guests in a timely and friendly manner
• Process cash and cashless transactions accurately using POS systems
• Assist guests with menu selections and product recommendations
• Deliver food and beverages, including in-seat service when required
• Support opening and closing duties for concession stands and bars
• Maintain cleanliness and organization of work and service areas
• Restock supplies and notify supervisors of inventory needs
• Follow NYC Board of Health regulations and company policies
• Provide excellent customer service in a high-volume, fast-paced environment
• Work collaboratively with team members and supervisors during events

Requirements

• Strong customer service and communication skills
• Ability to work in a fast-paced, high-volume environment
• Previous experience in food service, retail, hospitality, or cashier roles preferred
• Comfortable using POS systems and handling transactions
• Must be able to stand for long periods during entire shifts
• Ability to lift up to 50 lbs when needed
• Flexible availability including nights, weekends, and holidays
• Strong teamwork, reliability, and professional demeanor
• Comfortable working in an event-based, high-energy environment

Pay Range