Fulfillment Assistant - Part Time Seasonal

Who you are 

You understand your role is essential to flawless delivery and a premium guest experience, and you want to get it right every time. No task is too small, no detail overlooked. You are disciplined, solutions-focused, and work well with others on the fulfillment team. You work with a keen attention to detail and are thorough in your task completion. You tackle your day with a positive attitude and maintain a neat and orderly environment in line with our brand ethos. You show up prepared and on time for work every day.

A day in the life of a fulfillment assistant 

• As part of the fulfillment team, your primary role isassistingin ecommerce order fulfillment.
• You carefully read invoices and check for accuracy of customized designs, invoices, and order numbers whenpulling and packing orders. 
• Ifassigned, you carefully package each order checking for gift wrap, notes, go green options and correct order and invoice. 
• Youmaintainorganization of orders during the fulfillment process. 
• Together with the fulfillment team, you ensure that the orders are sent out ahead of the final shipping date. 
• You help fulfill no sew orders through pick and pack procedures.
• Inventory tasks include, but are not limited to: 

• Unpacking boxes for the day. 
• Counting, receiving and processing orders
• Reorganizing inventory.
• Helping to create solutions for better inventory storage and organization. 

• If assigned, supportcustomization in laying out custom designs for orders. 
• Quality control e-commerce orders. Review accuracy & quality including but not limited to:

• SKU
• Spelling
• Customization Accuracy
• Color
• Number of items

• Cleaning up your workspace at the end of each day and making sure the area is ready for the next day. 
• Breaking down boxes and helping with cleaning responsibilities. 
• You work with attention and efficiency whilemaintaininga sense of urgency. 

Must haves

• A keen eye for detail and meticulous placement of customized designs.
• Passion for the guest experience every step of the way. 
• You integrate fun and joy as part of your daily work experience and the environment you create for your staff and for your guests. 
• Clear communication and ability to ask for what you need. 
• You are solution-focused and take calculated risks.
• You are thorough in your project completion and attentive to details. 
• A relentless drive for results.
• You are courageously creative to try something new while maintaining the brand ethos.
• You acknowledge the power of choice in all aspects of your life, and you choose happiness. 

Qualifications

• Professional work experience. 
• Working knowledge of Microsoft Excel / Office and Google Docs / Sheets.
• Excellent written and verbal communication skills. 
• Applicants must be 18 years of age and able to work legally in the USA.

Details 

• Hours expectations: expected to work 24 hours a week
• Weekly schedule subject to change during busy season and events. Stoney Clover Lane reserves the rights to make schedule adjustments based on needs requirements.
• Blackout Dates during holiday season
• Tentative end date March 2027
• Shuttle buses powered by Industry City to commute to and from the subway station