Media Traffic Technology Manager (Transmission)

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

We are hiring a Media Traffic Technology Manager that will be supporting NBC's 24/7 Media Traffic Control (MTC) Group.  This role requires working in a fast-paced operations environment. This is a hybrid assignment at our 30 Rockefeller Center facility in NYC working in office a minimum of 4 days per week.

Responsibilities

• Collaborate on system/workflow/process for Media Traffic Control, updating SOP as new technology or workflow needs evolve.
• Manage any troubleshooting process for all remotes into 30 Rock by partnering with MTC to engage field operations, IT teams, and other maintenance teams, both within and outside 30 Rock.
• Supervise and work with vendors to ensure problem determination and resolution with hardware and software.
• Coordinate the maintenance and upkeep of all MTC Support Systems and tools, including upgrades.
• Integrate any NBC Field Operations Systems or new technologies into a seamless workflow for Operations.
• Provide leadership and work guidance as well as training for less experienced personnel across multiple departments and clients.
• Act as project manager, oversee contribution systems installations and upgrades as needed, while advocating the needs of MTC
• Produce and help organize documentation related to system overview, configuration, policies and procedures.
• Equipment testing and configuration as needed.
• Other duties as assigned.

Qualifications

Basic Qualifications:

• Comprehensive understanding of live broadcast encoding and decoding systems, video over IP systems and protocols (UDP, RTP, SRT, etc).
• Understanding of RF systems, signal flow and video routing.  
• Conceptual knowledge of TCP/IP, Cisco network infrastructure, routing techniques & IP Security concepts.
• Understanding of database structure and concepts.
• Experience with Windows and Linux operating system from a basic support standpoint.
• Record of managing a project within timeline and budget constraints.
• Excellent troubleshooting skills.
• Excellent communication and documentation skills required.
• Must be available for breaking news coverage when required
• The ability to work independently and in a team environment with engineers, Operations, IT and other departments.

Additional Job Requirements:

• Interested candidates must submit a resume/CV through nbcunicareers.com to be considered.
• Flexibility in work schedule, including the ability to work on short notice, late hours, overnights, weekends, and/or holidays as needed for this 24/7 operation.
• Work on location at 30 Rockefeller Plaza, New York, NY.

Desired Characteristics 

• BA/BS or above in related field
• Ability to learn quickly and adapt to ever-changing media environment
• Excellent communication and interpersonal skills
• Experience in a “live” broadcast environment
• Proficient in MS Office, and a working knowledge of either AutoCAD or MS Vizio.
• Understanding of broadcast remote control technology, SNMP, API communications.
• Experience in project management
• Experience with basic level coding (HTML, XML, C#)

Additional Information 

This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. 

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary: $100,000 - $145,000

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].