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Newark, NJ
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Desktop Support - Night Shift - Onsite.

Desktop Support - Night Shift - Onsite.

SpikeIT Global Solutions, Inc.

Posted a month ago, valid for 12 days

Newark, NJ, US

Competitive

Contract

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Sonic Summary

This position is a fully onsite role, requiring work from Tuesday to Saturday from 12am to 8am.
Candidates should have 4 to 6 years of experience or a relevant college degree.
The role involves providing level 1 and 2 support, troubleshooting hardware and software issues for desktop and laptop computers.
Familiarity with Windows AD, Office 365, DHCP, DNS, and LAN/WAN is required, along with strong customer service and communication skills.
The job offers a competitive salary, and candidates must be available to work on Saturdays and holidays.

Company Description

Job Description

This is a fully onsite role (5 days, Tuesday to Saturday 12am-8am) providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.

Requirements:

4–6 years’ experience or college degree
Windows AD, Office 365, DHCP, DNS, LAN/WAN
Ticketing system, asset management, vendor coordination
Strong customer service and communication skills
Saturday and holiday availability

Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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By applying, a SpikeIT Global Solutions, Inc. account will be created for you. SpikeIT Global Solutions, Inc.'s Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.