Director Patient Care Services : Hoag at Home Administration

The Clinical Director / Director of Patient Care Services is responsible for the overall leadership and direction of Home Health and Hospice clinical services. This role establishes, implements, and evaluates clinical goals and objectives that support quality patient care, regulatory compliance, and the overall mission and philosophy of the organization.

The Director of Patient Care Services also serves as the Clinical Manager for the purpose of meeting applicable Medicare Conditions of Participation. This position provides clinical oversight, operational guidance, and leadership to ensure Home Health and Hospice services are delivered safely, effectively, and in compliance with all applicable local, state, federal, and accreditation standards.

Why Hoag

At Hoag, we are committed to delivering high-quality, patient-centered care across the communities we serve. This role offers the opportunity to lead both Home Health and Hospice clinical services while supporting strong care coordination, regulatory excellence, and meaningful outcomes for patients and their families throughout the continuum of care.

Responsibilities

• Provide overall direction and oversight of Home Health and Hospice clinical services
• Establish, implement, and evaluate goals and objectives for Home Health and Hospice services
• Coordinate and oversee all direct and indirect patient care services provided by clinical personnel
• Serve as the Clinical Manager for purposes of applicable Medicare Conditions of Participation
• Provide guidance, coaching, and support to Clinical Supervisors, Nursing Supervisors, and coordinators
• Support clinical staff in the assessment, planning, implementation, and evaluation of patient and family/caregiver care
• Monitor operational indicators, including census changes, volume trends, staffing needs, revenue impact, and expense considerations
• Identify changes in patient volume that may impact staffing levels or operational performance
• Ensure compliance with all local, state, and federal laws related to licensure and certification of organization personnel
• Maintain compliance with applicable CHAP Home Health and Hospice standards
• Promote continuous improvement across all aspects of Home Health and Hospice clinical services
• Perform other duties as assigned

Qualifications

Required Education and Experience

• Degree in Medicine or Bachelor’s degree in Nursing from an accredited program by the National League for Nursing
• Additional years of relevant experience may be considered in lieu of education
• Three years of management experience within the last five years in a home health or related healthcare organization, with at least one year in a supervisory or administrative capacity

Alternative Qualification Pathway

The Clinical Director / Director of Patient Care Services may also qualify as a registered nurse with four years of experience within the last five years in a home health agency, primary care clinic, or health facility, with at least one year in a supervisory or administrative capacity.

Preferred Education

• Master’s degree in healthcare or related field preferred

Required License

• Current Registered Nurse license to practice professional nursing in the state of California, or current physician license in the state of California

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.

Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.

Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.

To learn more about Hoag’s awards and accreditations, visit: https://www.hoag.org/about-hoag/awards-accreditations/.

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.