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Family Care Specialist

Service Corporation International
Posted 6 months ago, valid for 9 days
Location

Nicholasville, KY 40356, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The Family Care Specialist position involves assisting Family Service Counselors with tasks such as interment verifications and memorial designs.
  • Candidates are required to have a high school diploma or equivalent, with no prior experience necessary.
  • Key responsibilities include building at-need charts, verifying files, and notifying families about memorial arrangements.
  • The role requires effective communication skills and the ability to work independently while meeting work objectives.
  • Salary details were not provided in the job description, but the position is located in Nicholasville, KY, with a focus on serving cemetery families.

Our associates celebrate lives. We celebrate our associates.

Assist the Family Service Counselors with interment verifications, blind checks and memorials.

Family Care Specialist

JOB RESPONSIBILITIES 

  • Builds at-need charts
  • Verifies at-need files before sent for verification
  • Performs blind checks
  • Follows up with memorial renderings, processes and timelines
  • Notifies families when flowers are placed
  • Sets Arrangement Continuation Appointments
  • Designs memorials
  • Serves at-need cemetery families that currently own property
  • Sets follow-up visits at the at-need arrangement conference
  • Logs information for Family Service Counselors
  • Meets with funeral home at-need families

MINIMUM REQUIREMENTS

Education

  • High School diploma or equivalent

Certification

  • Certified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)

Experience

  • None

Knowledge, Skills & Abilities

  • Ability to communicate effectively with associates, contractor personnel and client families
  • Ability to work productively with minimal supervision; achieves work objectives in a timely manner
  • Ability to resolve routine problems promptly and effectively
  • Ability to adapt to change in priorities

Postal Code: 40356

Category (Portal Searching): Sales

Job Location: US-KY - Nicholasville


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By applying, a Service Corporation International account will be created for you. Service Corporation International's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.