Left arrow iconBack to search
  1. Home
  2. Niles, IL
  3. Equipment Services Representative, Call Center

Equipment Services Representative, Call Center

Reyes Coca-Cola Bottling
Posted a month ago, valid for 9 days
Location

Niles, IL, US

Salary

Competitive

Contract type

Full Time

Paid Time Off

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • Join Reyes Coca-Cola Bottling as a full-time employee, working Monday to Friday with a start time between 7am and 10am.
  • The position offers an hourly pay rate ranging from $20.35 to $25.44, along with benefits including medical, dental, vision, retirement, and PTO.
  • Candidates must be at least 21 years old and possess a High School Diploma or GED with 2 to 4 years of related experience.
  • Key responsibilities include handling customer inquiries regarding equipment issues, diagnosing problems, and providing solutions over the phone.
  • Reyes Holdings is an equal opportunity employer committed to diversity and inclusion, with employment contingent on successful background checks and drug screenings.

Join the leading beverage provider, Reyes Coca-Cola Bottling!

  • Shift: Full-time, Monday-Friday, some weekends, start time 7am-10am 
  • Benefits: Medical, Dental, Vision, Retirement, PTO
  • Hourly Pay Rate: $20.35-25.44

If you enjoy our products, you’ll really enjoy being a part of our team!

 

Position Responsibilities:  

  • Handling customer inquiries via inbound or outbound call relating to equipment issues and troubleshooting 
  • Diagnosing problems with cold-drink and/or fountain equipment based on detailed descriptions provided by customer 
  • Providing clear guidance and solutions over the phone to resolve issues promptly and effectively 
  • Collaborating with field technicians as needed to escalate and follow up on complex or unresolved issues 
  • Other duties as assigned  

Required Education and Experience: 

  • Must be at least 21 years old

  • High School Diploma/General Education Diploma with 2 to 4 years of related experienc

     

Preferred Education and Experience: 

  • Bachelor’s Degree 


Benefits

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings.

Equal Opportunity Employee & Physical Demands

Reyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments.

Background Check and Drug Screening

Offers of employment are contingent upon successful completion of a background check and drug screening.

Pay Transparency

Our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.


Learn more about this Employer on their Career Site

Apply now in a few quick clicks

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.