Retail Attendant

Position Overview

Love helping people find the perfect souvenir, gift, or new favorite sweatshirt? Enjoy creating a welcoming environment and making someone’s day a little brighter? You might be the perfect fit for our Retail Attendant team!

As a Retail Attendant, you’ll help create a fun and memorable shopping experience for our Resort guests. From ringing up purchases and helping guests find just the right item to answering questions about the Resort, you’ll be one of the friendly faces our guests can count on.

You’ll also help keep the shop clean, organized, stocked, and looking its best so every guest has a great experience from the moment they walk in.

About Cote Family Companies: www.cotefamily.com

For over 100 years, this family-owned company has distinguished itself by providing unique, transformative experiences and exceptional memories. Our resorts provide an array of services including accommodations, golf, spa food & beverage, retail, equestrian and conference/event opportunities. Our camps provide transformational memories that our attendees carry with them forever. The Cote Family has invested in its current ventures and is poised for further growth. 

COTECares 

CoteCares is our “Way of Life”. We believe in enriching the lives of those within our community and this inspires us to create transformative experiences and exceptional memories. Our associate journey begins and ends with a positive work environment and experience for our team. CoteCares is the namesake for our culture, and our commitment to a culture where all associates feel respected, safe, empowered, appreciated, excited, included and a sense of belonging to something extremely special. Whether it be through community involvement or internally working with each other, CoteCares expresses our world and what we want it to be. 

What You’ll Do

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Welcome guests with a friendly, positive attitude and provide excellent customer service.
• Help guests find gifts, clothing, souvenirs, and other retail items.
• Answer guest questions and share general knowledge about the Resort, including its history, amenities, and building locations.
• Operate the cash register and accurately handle and count cash.
• Complete deposits accurately and responsibly.
• Keep the retail shop clean, organized, and guest-ready throughout the day.
• Assist guests with questions, comments, or concerns and help find solutions whenever possible.
• Pitch in with other duties and projects as needed, we’re a team!

What We’re Looking For

• A friendly, outgoing personality and a genuine desire to help others.
• Great attention to detail and strong organizational skills.
• Clear, positive communication with guests and teammates.
• The ability to manage your time, stay on task, and meet deadlines.
• Flexibility to work varying hours based on Resort needs.
• Someone who can work independently while also being a great team player.

Physical Requirements

This is an active role! Team members should be comfortable:

• Standing and walking for approximately 7–8 hours at a time.
• Climbing stairs, reaching, and bending throughout the workday.
• Occasionally lifting more than 25 pounds.

Experience

• Retail experience is preferred, but a great attitude goes a long way!
• Hospitality or guest service experience is a plus.

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