Crisis Support Specialist

SUMMARY

Provides support to staff in Crisis Unit. May include assisting with groups, monitoring unit for safety, paperwork, cooking and cleaning.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Assists nurses with various group/individual activities, including set up and clean up
• Listens and responds effectively to consumers, reports observations to nurse for progress notes, assists and completes paperwork for various duties. Applies knowledge to identify issues and internal problems
• Maintains contact with consumers as required to coordinate activities on unit
• Participates in recreational activities while ensuring safety for staff and high-risk consumer population
• Demonstrates awareness in high-risk environment; follows detailed procedures and maintains contact (at times 1:1) for high risk consumers
• Assists team members in verbal and physical interventions to ensure safety of consumers
• Assists in basic cooking and cleaning for program needs (if applicable)
• Monitors supplies and coordinates or makes purchases to assure necessary items are available including games, supplies, refreshments, etc
• Participates in ongoing in-service education as required
• Attends staff meetings, workshops, and seminars as required
• Executes a wide variety of tasks and changes focus quickly as demands change
• Supports and assists with the facilitation of Care Plans for consumers
• Performs other duties as required

QUALIFICATIONS

• High School Diploma or equivalent
• General skill in exercising independent judgment, tact, patience, and understanding; 
• Availability to work flexible hours 
• Experience working with adults with mental illness in a community setting and/or community mental health agency preferred

PHYSICAL REQUIREMENTS

• Must have the ability to stand or sit for long periods of time
• Must have the ability to lift, push, or pull a minimum of 50 pounds
• Ability to travel approximately 10% of the time
• Ability to use telephone, PC, fax machine, copy machine, and printer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Red Rock Behavioral Health Services does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.