Occasional Docent Coordinator

The Docent Coordinator designs and evaluates guided experiences that invite visitors to connect, reflect, and respond to the museum collection and programs. The role focuses on creating training materials and facilitating walkthroughs for both incoming and experienced tour guides that provide appropriate levels of support and direction. The Docent Coordinator will work in alignment with content and material developed by the Interpretation Specialist and the Museum Experience Division.

REPRESENTATIVE DUTIES:

• 40%25 Facilitate Training - Develop and implement a yearly training program and appreciation events for the museum tour guides and volunteers.
• 20%25 Tour Scheduling - Assist in scheduling volunteers to lead tours for all guided visits.
• 15%25 Lead Tours - Be willing to step -in and lead guided tours when needed.
• 10%25 Recruitment - Recruit new volunteers annually with a focus on maintaining retention of new and experienced members.
• 10%25 Museum Experience - Uphold the highest standards of a visitor- focused museum experience and respond to all visitors, groups, and volunteers with clarity, respect, and integrity. Contribute to the visitor- focused work of the Museum Experiences Division.
• 5%25 Other duties as assigned

Required Education: High School diploma or GED

Required Skills:

• Working knowledge of office procedures
• Ability to use a computer and take clear messages.
• Knowledge of Microsoft Office Suite (Outlook, Excel, Word, and Teams, PowerPoint)
• Excellent interpersonal skills
• Ability to work as a team member
• Ability to complete tasks in an efficient and timely manner
• Must be detail- oriented
• Ability to multitask, be organized, and self-motivated
• Excellent communication skills both verbal and written

Departmental Preferences:

• Strong interest in learning about visual art
• Customer service experience
• Microsoft Word, Excel, Outlook, and Teams

Supervision of Others: Volunteer tour guides.

Supervision Received: Reports to the Interpretation Specialist

Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing.

Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.