Account Manager

Description

Account Manager

The individual in the Account Manager role is a trusted, central point of contact for our carriers and supporting our day-to-day freight requirements. You will support our staff to ensure timely pick-up and delivery of customer freight for our customers while building and maintaining relationships with carriers.

Requirements

• Maintain customer profiles and enter shipments into McLeod software
• Solicit freight quotations for Spot and Contract markets
• Manage carrier data and negotiate freight contracts
• Schedule and manage pickup and deliveries of shipments. 
• Maintain continuous communication with carriers and customers to ensure a high-quality freight movement process 
• Schedule pickup and delivery and dispatch drivers in accordance with established procedures 
• Maintain and update accurate information in company’s operating systems, tracking shipments to completion 
• Coordinating daily carrier activities with customers and operations team 
• Adhere to established operating procedures while looking for opportunities to measure and improve

Experience:

• At least Two (2) years of Operations experience in managing logistics and freight 
• At least Two (2) years of experience preferred in McLeod software
• Strong communication and organizational skills
• Strong Microsoft Excel skill
• Preferred knowledge of Port Operations and Drayage operations
• Experience in grocery appointment scheduling
• Detail Oriented
• Communicative