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E-Commerce Team Member I - FT - North Charleston

Goodwill Industries of Upstate/Midlands South Carolina
Posted a month ago, valid for 10 days
Location

North Charleston, SC, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

info
  • The E-Commerce Team Member I role focuses on providing excellent customer experiences while processing and selling donated items online.
  • Candidates must have basic computer skills and excellent customer service abilities, as well as the ability to work effectively in a team environment.
  • The position requires flexibility in scheduling, including weekends, and reliable transportation to work.
  • Applicants should be self-starters who can adapt to a dynamic work environment and follow instructions accurately.
  • The job does not specify a salary, but it requires no prior experience in the field.
Job Description

Our E-Commerce team members provide Amazing Customer Experiences while supporting mission revenue
generation through the efficient processing and selling of donated items on various online selling platforms. Team
Members in the E-Commerce Team Member I role may work in various roles including quality assurance,
photography, listing, and shipping.

 

#INDRDG

Qualifications

Must be able to:

•Understand English; comprehend instructions provided in verbal and written form.

•Read and comprehend Retail Production and Training manuals; follow process instructions effectively and efficiently.

•Multi-task effectively; be able to adjust to frequent changes, delays, or unexpected events; be flexible and/or adaptable as work requirements change.

•Be a self-starter; work efficiently with minimal supervision after work instructions are provided.

•Thrive in a dynamic, fast-moving environment.

•Use mobile devices, cameras, and computers.

 

 

•Use manual and mechanized shipping equipment.

•Independently operate a computer and input descriptive data for online customers.

•Recognize and read small print and markings with or without assistive devices.

•Recognize and report items of poor or unacceptable quality.

•Work effectively in a team-based environment; Interact professionally with customers and a highly diverse team member base on a regular and routine basis.

•Work a flexible schedule, including weekends, and have reliable transportation to and from work.

 

Must have:

•Basic computer skills including use of various retail related systems, understanding of basic programs. i.e.: Microsoft Word, etc.

•Excellent customer service skills.

•Multi-cultural sensitivity: the ability to demonstrate a sensitivity and awareness of diversities in people and cultures.




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