Radiation Therapy Manager

Principal Duties and Responsibilities 

Clinical Responsibilities 

Ensures the proper level of staffing is provided within all treatment areas and provides coverage as needed. 

Reviews Schedules to monitor patient volumes 

Works with Lead Therapists in developing new techniques or resolving clinical problems. 

• Resolves difficult set-ups and instruct staff members in this area 

• Practices continuous improvement and standardization of techniques 

Assists in Managing the triage of emergent cases, coordinates all on-call activities, and negotiates scheduling of patients with other care team members. 

Responsible for the safe and accurate utilization of all aspects of the electronic medical record (EMR) and Record and Verify system. 

• Demonstrates the ability to teach and assist others in the proper use of the system. 

Possesses an advanced knowledge base and ability to accurately perform and teach all new start QA measures, weekly chart checks, scheduling, treatment, image review, and billing procedures involving the EMR system. 

Manages team during equipment failures and notifies patients as well as all functional areas of the department. 

Administrative Responsibilities 

Keeps abreast of CDH institutional initiatives that may need to dovetail with program implementations. 

Responsible for maintaining and ordering radiation treatment supplies and immobilization devices, working with vendors to organize training sessions for staff when needed. 

Works with others to develop, revise, implement and maintain policies and procedures pertinent to external beam treatments, and new programs and personnel. 

Ensures radiation therapist competence and compliance with mandatory annual competencies, including, but not limited to: Specific machine techniques and procedures, department policies and procedures, and other activities and techniques that arise as practices change. 

Participates in the departmental Quality Improvement (QI) committee. 

Assist with developing, collecting data, and presenting QI initiatives pertinent to the departmental treatment activities. 

Performs annual merit reviews for radiation therapists. 

Maintain a comprehensive orientation plan for new therapy staff  

Recruit / hire highly skilled Radiation Therapist staff. 

Coordinates and adapts to contingency plans, which are in response to variables in patient volume. 

Works with Director to assess financial resources, operational budget, and capital expenditures, related to CDH therapist staffing 

Hold regularly scheduled staff meetings 

Responsible for maintaining compliance and participating in all readiness related to: 

• ACR accreditation 

• Massachusetts DPH 

• Joint Commission 

General 

Maintains and demonstrates cooperation and responsiveness to all staff members. 

Models appropriate professional behavior, such as, but not limited to courtesy, respect, constructive assertiveness, effective listening. 

Utilizes professional problem solving and negotiation skills to manage conflict. 

Proven leadership skills and the ability to motivate in a team-oriented, collaborative environment. 

Excellent interpersonal skills to effectively communicate and build consensus with cross-functional teams including staff at all levels of the organization, including both technical and non-technical personnel. 

Ability to foster the integration of cross-functional teams to achieve business goals, leading by inclusive management style, open communications, diplomacy, and solution-based problem solving. 

Attends regularly scheduled Management/Leadership meetings. 

Demonstrates ability to lead meetings, when requested, and support various departmental meetings. 

Attends regularly scheduled continuing educational activities. 

• Actively seeks management focused and career growth educational opportunities. 

Maintains active membership in professional organizations. 

• Participates in professional activities by attending meetings, serving on committees or task forces, writing and/or presenting scientific papers. 

Skills/Abilities/Competencies Required 

Must have proficient technical knowledge and skill set. This includes but is not limited to demonstrating efficient knowledge of all equipment operation, tools, and procedures specific to assigned area. This also includes demonstrating the ability to effectively troubleshoot issues as they arise. 

Ability to establish and maintain effective interpersonal professional relationships with physicians, senior leadership, peers, patients, and their families. 

Must convey a positive attitude and present a professional appearance. 

Must have effective communication (both oral and written) skills sufficient to resolve conflicts, and relay information concisely to staff, patients, and other hospital personnel. 

Must have sufficient organizational skills. 

Assist in the recruitment, evaluation, and development of existing staff. 

Ability to manage multiple assigned areas and various projects if asked. 

Must be innovative and react quickly to new opportunities for improvements. 

Demonstrate strong customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving issues and conflict. 

Demonstrate initiative and the ability to work independently. 

Demonstrate the ability and flexibility to effectively handle challenging and stressful situations and to balance and shift multiple priorities. 

Must have the ability to adapt to frequent interruptions and shifting priorities in a fast-paced environment. 

Must have sufficient interpersonal skills to interact effectively with patients who may be under physical and/or emotional stress. 

Must have ability to handle sensitive and confidential patient information. 

Must be proficient in the use of the Radiation Oncology Information Systems and software and Hospital Information Systems that integrate with the Department of Radiation Oncology, including, but not limited to: ARIA or MOSAIC, EPIC, AlignRT 

Proficiency with Microsoft Office products, including Excel, Access, Word and PowerPoint. 

Qualifications 

• Bachelor’s required, Master’s preferred 

• ARRT registered RT(T)  

• MA RT(T) license 

Experience 

• 5-7 years as a Radiation Therapist with 1-2 years in a lead, manager or supervisory role 

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.