Lead Engineer AI

Job Summary

Job Description

Trusted Partnership & Opportunity Identification

·        Embed within a business domain and develop a deep understanding of its processes, workflows, systems, decisions, handoffs, and operational challenges.

·        Build trusted relationships with business leaders and frontline users; serve as a primary partner for AI-, data-, analytics-, and automation-enabled problem solving.

·        Continuously identify opportunities to improve decisions, productivity, customer experience, quality, cycle time, or business performance.

·        Shape and manage demand, focusing teams on opportunities with the highest potential value, feasibility, and readiness.

·        Challenge existing ways of working and help teams envision materially different workflows, not only incremental improvements.

Solution Design & Rapid Prototyping

·        Lead hands-on discovery sessions to define the business problem, user need, current workflow, constraints, baseline performance, and success measures.

·        Translate ambiguous business problems into clear solution hypotheses, experiments, and technical requirements.

·        Determine whether the best response is process improvement, workflow automation, RPA, analytics, machine learning, generative AI, or a combination of approaches.

·        Design AI-enabled workflows, agents, copilots, retrieval-augmented generation solutions, analytics and decision-support tools, workflow automations, and process automations.

·        Build working proofs of concept, prototypes, pilots, demonstrations, and minimum viable solutions using real data and approved enterprise platforms.

·        Test directly with users, incorporate feedback rapidly, and assess business value, usability, technical feasibility, controls, and scalability.

·        Make practical tradeoffs among speed, user value, technical complexity, and enterprise requirements.

Hands-On AI, Analytics & Automation Delivery

·        Personally build functional solutions when the scope and technology are appropriate, including AI applications, agents, copilots, RAG solutions, analytics tools, workflow automations, RPA solutions, integrations, and decision-support tools.

·        Use Python, SQL, APIs, low-code tools, automation platforms, and AI-assisted coding capabilities to move quickly from an idea to a usable solution.

·        Work across enterprise data, APIs, business applications, AI platforms, analytics platforms, and workflow technologies to turn ideas into working outcomes.

·        Apply sound engineering practices for solution design, testing, documentation, security, reliability, maintainability, and secure data handling.

·        Define evaluation criteria with the business owner and incorporate testing, explainability, monitoring, controls, and human review as appropriate.

·        Troubleshoot technical and workflow issues during prototyping, piloting, implementation, and transition.

·        Ensure solutions align with enterprise architecture, cybersecurity, data governance, privacy, and Responsible AI requirements.

·        Maintain a bias for working solutions and measurable outcomes, not presentations or intermediate artifacts.

Scale, Transition & Business Impact

·        Determine which solutions can be owned and supported directly and which require transition to engineering, data science, platform, product, automation, or business technology teams.

·        Partner with technical teams to harden, productionize, integrate, deploy, scale, and support successful solutions.

·        Provide clear technical requirements, implementation guidance, documentation, and knowledge transfer when transitioning execution or long-term ownership.

·        Remain accountable for continuity of the solution and intended business outcome through handoff, deployment, adoption, and scale.

·        Drive user adoption, measure realized value against an agreed baseline, and refine solutions using user feedback and operational metrics.

·        Build and maintain a prioritized domain opportunity roadmap.

·        Create reusable components, prompts, agent patterns, automation templates, connectors, evaluation approaches, accelerators, and implementation patterns that help future teams deliver faster.

MINIMUM JOB REQUIREMENTS

Education

·        Bachelor's degree in Computer Science, Engineering, Information Systems, Data Science, Statistics, Analytics, or a related field, or equivalent practical experience.

Certification / Licensure

·        No certification or licensure required.

Work Experience

·        5+ years of experience in AI/ML engineering, data science, data engineering, analytics engineering, automation engineering, solution engineering, or a related technical discipline.

·        Demonstrated experience building and delivering AI, analytics, data, or automation solutions that address real business problems and are used in business workflows.

·        Experience personally creating proofs of concept, prototypes, pilots, demonstrations, or minimum viable solutions.

·        Experience working directly with business stakeholders and end users to translate ambiguous needs into practical solutions.

·        Experience moving solutions from discovery and prototype through pilot, deployment, or transition to a production delivery team.

Knowledge / Skills / Abilities

·        Strong hands-on Python and SQL skills.

·        Ability to independently build AI applications, workflow automations, RPA solutions, analytics solutions, data workflows, integrations, APIs, and decision-support tools.

·        Working knowledge of generative AI, large language models, prompt engineering, retrieval-augmented generation, agents, model evaluation, APIs, data integration, and workflow automation.

·        Solid machine learning, statistics, experimentation, forecasting, and optimization fundamentals.

·        Working knowledge of version control, testing, CI/CD, monitoring, documentation, and secure data handling.

·        Ability to rapidly learn unfamiliar business domains, workflows, systems, data, and technology platforms.

·        Strong product mindset with a focus on user needs, adoption, measurable value, and iterative delivery.

·        Ability to communicate clearly with technical and non-technical audiences and influence across organizational boundaries.

·        Ability to balance rapid experimentation with enterprise architecture, security, data governance, privacy, and Responsible AI requirements.

·        Sound judgment on when to build directly, when to use low-code or RPA, and when to transition execution to specialized teams.

·        Bias for action, hands-on problem solving, and ownership from idea through outcome.

PREFERRED JOB REQUIREMENTS    

Education

·        Master's degree in Computer Science, Engineering, Data Science, Analytics, Business Administration, or a related field.

Certification / Licensure

·        Relevant cloud, AI, data, analytics, automation, agile, or product certifications preferred.

Work Experience

·        Experience building generative AI applications, agents, copilots, RAG solutions, intelligent workflow automations, RPA solutions, analytics products, forecasting models, optimization tools, or decision-support solutions.

·        Experience with Azure AI Foundry, Azure OpenAI, Azure AI Search, Microsoft Fabric, Databricks, Azure Machine Learning, Power Platform, Power Automate, Copilot Studio, or comparable enterprise platforms.

·        Experience in forward deployed engineering, solution engineering, technical consulting, analytics engineering, automation engineering, or another business-facing technical role.

·        Experience integrating enterprise systems, APIs, data platforms, analytics platforms, automation tools, and business applications.

·        Experience in healthcare, medical products, supply chain, manufacturing, distribution, commercial operations, or corporate functions.

Knowledge / Skills / Abilities

·        Ability to move fluidly between business discovery, solution design, coding, user testing, demonstration, and implementation planning.

·        Strong facilitation and storytelling skills; able to lead working sessions, demonstrate solutions, explain technical concepts simply, and drive decisions.

·        Comfort working in environments with imperfect data, evolving processes, and incomplete requirements.

·        Demonstrated ability to deliver results in fast-paced, collaborative, and execution-oriented organizations.

·        Equally comfortable engaging business stakeholders, building working solutions, and partnering with technical teams to productionize and scale them.

Click here to learn more about a career in IT at Medline!

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.