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Job Function Summary:
Involved in ensuring optimal patient outcomes through effective leadership and / or provision of patient care delivery in assigned nursing unit(s) or area(s). Promotes environment for a shared voice in nursing practice and exchange of ideas to continually improve nursing and patient care outcomes. Accountable for the quality, safety, and cost-effectiveness of patient care. Consults and collaborates with other health care professionals to coordinate the management of patient care. Serves as a resource to staff, physicians, students and others.
Generic Scope
Provides direct supervision typically to professionals or skilled technical employees. Functions as advisor to unit and administration. Analyzes and resolves problems, interprets policies (e.g., fiscal management, HR, contracts and grants, resource management in defined areas) and demonstrates solid subject matter knowledge. Exercises judgment within defined procedures and policies to determine appropriate action. Supervises staff to assure accountability and stewardship of department resources (operational, financial, and human) in compliance with departmental goals and objectives.
Custom Scope
Supervises staff involved in providing clinical patient care. Assists in ensuring the quality of patient care delivery in a specific patient care area and serves as a role model for professional nursing practice. Assists with the administration and management of personnel, fiscal, and material resources. May assume full responsibility for the unit in delegated areas and in the absence of the manager.
Responsibilities
006508| % of time | Essential Function (Yes/No) | Key Responsibilities (To be completed by Supervisor) |
|---|---|---|
| Supervises and coordinates department operations, resolves system issues, advises on work methods, manages scheduling based on patient census and acuity, and ensures compliance with internal procedures and external regulations | ||
| Serves as a resource to nursing staff on patient care clinical issues, new policies, and technology | ||
| Keeps staff informed of changes in policies, procedures and external regulations | ||
| Monitors services provided by support departments and collaborates to improve utilization and efficiency | ||
| Evaluates subordinate staff and participates in decision-making on hiring, salary actions, terminations, performance ratings, and other human resources matters | ||
| Orients new employees to nursing responsibilities within the practice | ||
| Promotes a climate of effective teamwork, communication and collaboration | ||
| Encourages and assists staff in meeting professional goals | ||
| Uses standard practice evaluation tools to identify areas for growth | ||
| Consults with nurse leaders and educators on developing strategies for performance improvement | ||
| Understands unit financial goals and educates staff regarding cost-containment strategies | ||
| Maintains unit expenses within budget | ||
| Communicates regularly with management on unit activities and on pertinent operational or human resources issues | ||
| Responds to community or health system partners to facilitate delivery of patient care services | ||
| Involves physicians, staff and other healthcare team members in the development of plans to manage patient admissions, transfers and discharges | ||
| Promotes a positive patient experience through service recovery as needed, across the nursing unit |
Qualifications
Required Qualifications:
- At least two years of progressive nursing leadership (ie. Charge RN )
- Bachelor's Degree in Nursing
- Demonstrated skills to effectively supervise clinicians and to manage the complex workflow and multiple priorities involved with a patient care unit.
- In depth knowledge of patient care clinical standards and care delivery, systems, external regulations and internal policies.
- Strong knowledge of human resources management policies, with the ability to train, monitor, evaluate, and document human resources matters and employee performance. Provides input to decision-makers on human resources matters.
- Strong analytical and critical thinking skills, with the ability to quickly analyze problems, determine appropriate level of intervention, and develop and apply effective solutions.
- Strong interpersonal skills for effective information exchange and problem solving with all levels of management and staff, consultants and outside agencies.
- Strong written and verbal communications skills, with the ability to train and mentor subordinates, to convey complex clinical and technical information in a clear and concise manner. Prepares and presents a variety of reports, documentation, analyses, and project proposals.
- Knowledge of business software and specialized applications and data management systems used in nursing units or departments.
Preferred Qualifications:
- Master's Degree preferred
- CEN
- CPEN
- TNCC
Required License/Certifications:
- Registered Nurse in the State of California
- Active American Heart Association CPR certification
- Active American Heart Association ACLS certification
- Active American Heart Association PALS certification
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