Ultrasound Supervisor

The Ultrasound Supervisor provides supervision to Benioff Children's Hospital Oakland, Walnut Creek and San Ramon sonographers in a radiology modality (e.g. X-ray radiography, ultrasound, MRI, mammography and computed tomography (CT)). May also include supervision of radiology technical support staff. Oversees employees, enforces policies and procedures, and monitors productivity. Supervises staff productivity and performance; resolves or escalates daily clinical, and operational issues.

Responsibilities

Leadership/Supervision 
• Supervises licensed technologists in their daily work assignments and  responsible for the workflow in the department. 
• Monitors the schedules and maintains adequate staffing. Follows procedures  from one shift to another for coverage of sick and tardiness. Works with the 
 department Manager for ensuring adequate coverage. 
• Working supervisor assists with procedures and patient care. 
• Responsible for training of staff to create positive work environment and  increase job skills. Uses appropriate forms for orientation and equipment 
orientation. 
• Reviews and evaluates job performances on an ongoing basis. Communicates  any job performance issues to employee and to the department Manager in a 
timely manner. 
• Completes written performance appraisals by the due date. 
• Organizes workflow according to the degree of urgency. 
• Coordinates patient examinations that have special circumstances and/or  multiple examinations that interface with other Radiology sections. 
• Facilitates patient transport. 
• Monitors and insures equitable distribution of workload and work assignments  for employees. 
• Assigns lunch and break relief. 
• Maintains patient waiting times to a minimum. Provides service recovery if 
necessary.  
• Coaches and instructs technologists as necessary in proper performance of 
departmental procedures and use of equipment.  
• Answers telephone inquiries or requests and communicates information to 
coordinate the department’s services. 
• Participates in the interview process for hiring new employees. 
• Performs in a timely manner the disciplinary action process. 
• Operates and displays expertise and skill in the use of all Radiology equipment  in the department. Is current on all procedures and troubleshooting of 
equipment problems. 
• Adjusts protocols as needed to achieve high quality 
 

Adheres to Policies and Procedures 
• Is knowledgeable and enforces UCSF and departmental policies and  procedures. Keeps current on patient safety to include electrical, mechanical, fire, safety and disaster procedures. 
• Provides excellent customer service to patients, co-workers, physicians and  other departments. 
• Assures that work environment is clean and in compliance with infection control  and environmental health and safety standards. 
• Adheres to all regulatory agencies, Department of Health, The Joint  Commission, Title 17, ASRT, MQSA 
• Is a role model by maintaining a professional badge and radiation badge at all  times. 
• Enforces and adheres to established department and hospital guidelines for  attendance and tardiness.
 

 Information Management 
• Demonstrates competency in the Radiology Information System 
• Ensures clinical data is correct and appropriate for specific procedures being  requested. 
• Utilizes hospital/department computers for hospital business only. 
• Demonstrates confidentiality by using own password 
• Ensures all exams in the RIS are completed following the procedure and are  coded correctly
 

Development 
• Assumes responsibility and accountability for own professional growth and practice. 
• Maintains current licensure and completion of all required continuing education. 
• Attends assigned staff development activities for the department. 
• Participates in cross training activities when necessary. 
• Recognizes and performs duties which need to be performed although not  directly assigned. 
• Attends professional meetings/lectures to keep current within the field of  Radiology or management. 
• Complies with and enforces the department employee expectations and Standards 
   

Performance Improvement 
• Assures that the performance and documentation of the daily, monthly, and/or  annual quality control tests are complete and accurate. Reports any non compliance to the appropriate resource. 
• Ensures appropriate incident documentation and reporting occurs in a timely  manner regarding patients, employees and physicians. This includes patient 
and employee injuries. 
• Participates in and encourages staff participation in the department performance improvement activities.
 

Budgetary 
• Responsible for maintaining adequate level of supplies in the department.  Orders supplies when necessary. 
• Responsible for knowledge and compliance with the budget and staffing  standards. 
• Identifies opportunities for cost containment. 
• Communicates any suggestions to increase productivity or quality of work. 
• Assures patient billing information and billing codes are appropriate
 

Qualifications

Required: 

• 2-3 years previous supervisory skills    
• RDMS Certification
• Demonstrated subject matter knowledge of a radiology modality. Ability to apply principles to an acute care setting to ensure operations meet regulatory standards.    
• In-depth knowledge of radiology equipment in order to operate and monitor all relevant technology.    
• Strong knowledge of medical center, HR and UC policies and processes. Knowledge and ability to monitor compliance with relevant internal policies and external regulations.    
• Demonstrated leadership skills in training and guiding employees on radiology modality techniques. Motivates and inspires staff to improve laboratory services.    
• Demonstrated ability to prioritize effectively to meet deadlines in a complex, challenging environment.    
• Ability to organize assigned staff and unit operations in an efficient and effective manner. Skills to coordinate schedules of the patient, doctor, technicians, and nurse to serve the patient in a timely manner.    
• Ability to develop and maintain cooperative working relationships with physicians, researchers, radiology technicians, and other clinical staff. Interpersonal skills to work with a variety of patient populations and show sensitivity.    
• Skills to diagnose and troubleshoot equipment issues and software malfunctions in order to contact appropriate service personnel. Demonstrated ability to solve problems and suggest solutions within defined procedures and policies through critical thinking process.
• Verbal and written communication skills to explain technical radiology concepts, actively listen, persuade, advise, and counsel.   

Preferred: 

• Bachelor’s degree in related area and / or equivalent experience / training.