CO-OP Coordinator

Job DetailsJob Location: Oklahoma City, OK 73106Position Type: Full TimeSalary Range: $48,000.00 - $55,000.00 SalaryPOSITION OVERVIEW  The Diversion Hub is a comprehensive, one-stop network dedicated to assisting justice-involved individuals in Oklahoma City by harnessing the power of multiple support agencies through combined and synchronized services. Our goal is to provide life-stabilizing resources while empowering individuals to reduce their encounters with the criminal legal system through enhanced support services, including case management, data integration, and coordinated communication under one roof. The Diversion Hub CO-OP Coordinator will provide oversight and manage the communications and dynamics of the COOP team; oversee client data; ensure COOP team members adhere to identified functions, philosophy, and performance standards; remain informed regarding budgetary concerns of COOP and coordinate services from each discipline; and the local community, in a manner that is most optimal for public safety as well as therapeutic to the COOP Consumer. The Coordinator is supervised by the Manager of Court Programs. The Coordinator is to maintain strict neutrality with regard to all aspects of the program. RESPONSIBILITIES The CO-OP Coordinator will focus on supporting the execution of the Diversion Hub's programs and mission. The responsibilities of this role include: · Creates and keeps a shared, running database of all referrals, participants and former participants. Updates the database daily as to the compliance of each participant. Works closely with multidisciplinary team members (Judge, DA, PD, etc.) to track referrals, track participant compliance and help the court process. · Functions as a member of the COOP team by discussing consumers, contributing ideas, and recommending actions, and committing themselves to the program mission and goals; and works as a full partner to ensure success: o Aids the Court in the processing of referrals and participants. o Schedules and facilitates recurring meetings with the multidisciplinary team. o Collaborates to prepare a written program mission, goals and objectives, and written philosophy which will be reviewed annually. o Will seek out training opportunities and other similar programs to create a best practice standard. · Acts as the contact point between the community and the court to ensure program effectiveness and success: o Informs community partners of expectations of the COOP program. o Ensures memorandum of understanding for community partners on the COOP team are in place and updated as needed. o Seeks and schedules opportunities to educate the public on the COOP program. o Identifies and recommends potential new team members to ensure competent team members and a successful program. o Identifies training opportunities for the COOP team and ensures team members attend all mandatory training prior to functioning as a team member. o Recommends competent and informed treatment providers to ensure appropriate treatment: o Maintains timely and accurate communications with treatment providers o Monitors treatment and ancillary services to ensure and maintain best practices. · Creates interagency linkages to address client’s ancillary needs in the areas of medical, housing, employment, and vocational skills planning: o Promotes COOP philosophy and value by educating employers, housing providers, and other agencies associated with participants on the requirements of COOP. o Provides information and promotes COOP to employers, housing providers, and other agencies on the value of working with participants from the COOP program. o Develops partnerships with local mental health and recovery community. · Promotes COOP programs and build alliances with community stakeholders; promotes alternative sentencing philosophies; works with participants and families with mental health issues; identifying available resources and varied services to treat participants in a timely and meaningful manner; operates the COOP program within statewide parameters; and schedules multiple individuals to participate in the COOP team. · Works with team members from treatment, community supervision, and law enforcement to create standards for program compliance: o Collaborates to create written roles and informs team members of expectations of their role on the COOP team. o Provides orientation to new team members. o Gathers information needed to keep team members informed of participants and expectations. o Helps to promote a productive work environment where each team member can participate openly. · Works closely with the Judge, District Attorney, and Public Defender to ensure policies are followed, participants’ needs are addressed, and program standards are met. · Works in conjunction with the Diversion Hub leadership to prepare financial reports and summaries to inform team members of financial status. · Decisions made by the incumbent include: o Day-to-day oversight and leadership of the COOP team decisions to ensure adherence to COOP philosophy. o Scheduling and facilitating the COOP team meetings. o Recommending team members, treatment providers, and potential participants. o Providing community information and presentation materials used to promote COOP philosophy and development. o Creation and/or development of statewide COOP program standards, policies, rules, and training and overall COOP strategy for the state. · Maintain daily contact with judge, prosecutor, defense counsel, participants, community treatment providers and facilities, community organizations, and court staff to ask and answer questions pertinent to COOP. · Attend all staff development, trainings and meetings as required. · Any other duties within the scope, spirit and purpose of the job. QualificationsEDUCATION AND EXPERIENCE 1 to 3+ years of experience in social work, communication, criminal justice, political science, or similar human service area. ADDITIONAL JOB REQUIREMENTS · Clearance of background · Must have reliable transportation, a valid driver's license, and current automobile insurance QUALIFICATIONS OF THE IDEAL CANDIDATE · A working knowledge of the criminal justice system, court system and procedures. · Knowledge of: o mental illness (e.g., addiction, alcoholism, and pharmacology and effective treatment techniques) o presentation techniques and tools o COOP programming o Community resources that offer mental health treatment and counseling (e.g., community resources that offer substance abuse treatment and counseling) · Demonstrate excellent oral and written communication skills; prepare written documents and reports (e.g., organize large spreadsheet and keep up with each participant’s progress; communicate same to team in a timely manner). · Be able to interact with persons of diverse cultural and socioeconomic backgrounds in a manner that demonstrates sensitivity toward cultural differences and respect for everyone. · Possess maturity and judgment consistent with the high level of responsibility. · Demonstrate capacity for teaching adults and older adults. · Experience working with clients experiencing acute mental health. · Experience working with clients living with substance use disorders. · Demonstrate flexibility in position requirements. · Proven ability to meet multiple deadlines and balance numerous projects while maintaining a perspective on long-term goals. · Independence and self-confidence to act decisively and, at the same time, an ability to receive, integrate and translate others’ ideas and suggestions. · A hard working, positive, mission-driven and extroverted work style. · A welcome attitude to constructive criticism of their work. · Analytical skills, quantitative and qualitative.   COMPUTER EQUIPMENT AND SOFTWARE REQUIREMENTS Intermediate computer, mobile device, and internet skills with knowledge of software programs including but not limited to: · Windows and Microsoft Office Products · Cloud-based File Sharing such as Google Drive and Dropbox · Adobe Products · Client Databases   PHYSICAL DEMANDS While performing the duties of this job, the employee must be able to sit over long periods of time and be able to talk, hear, sit, stand, walk; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl climb stairs, lift and or move items of up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. Must have excellent command of English language and grammar, both verbal and written. Must be able to manually operate and use a computer. Must be able to clearly hear and understand telephone conversations. WORK ENVIRONMENT Diversion Hub serves individuals who may be experiencing mental health challenges, substance use disorders, or other complex barriers. All staff must be comfortable working in a trauma-informed environment and demonstrate empathy, professionalism, and sound judgment when interacting with this population. The safety of our staff and clients is our top priority, and we maintain comprehensive safety protocols, staff training, and facility procedures to prevent and respond to any potential altercations. EQUAL OPPORTUNITY PROVIDER The Diversion Hub has a policy to provide equal employment opportunities to all qualified persons without regard to race, creed, religion, sex, sexual orientation, age, national origin, physical or mental disabilities, marital status or any other status or characteristic protected under federal, state or local law.