Office Lead

Where You’ll Work

From primary to specialty care, as well as walk-in and virtual services, CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.

Job Summary and Responsibilities

This position oversees both Immanuel and Council Bluffs Women's Clinics. Therefore, travel to Council Bluffs is required for a minimum of 2 days per week. 

As our Office Assistant, you will be an integral contributor to our operational success, providing comprehensive support to leadership and ensuring an environment of efficiency and high-quality service.Every day, you will facilitate the streamlined operation of the office, managing diverse administrative functions and cultivating effective internal and external communication networks.To thrive in this critical role, you will demonstrate exceptional organizational acumen, a proactive and resourceful approach to problem-solving, and an unwavering commitment to anticipating needs and delivering accurate, timely support.

• Manage day to day operations of clinic functions.
• Assist in identifying and providing guidance in resolving operational issues.
• Efficiently direct patient flow throughout the clinic.
• Coordinate general front office activities including but not limited to; registration, TOS collections, verification of benefits, appointment scheduling, daily billing, daily reconciliations, and other related duties.
• Assist the manager to ensure appropriate staffing coverage at all times.
• Assist the manager with new hire or reoccurring training processes.

Job Requirements

Required

• None, upon hire

Preferred

• High School Graduate General Studies and 1 year of healthcare experience, upon hire or
• High School GED General Studies and 1 year of healthcare experience, upon hire