Medical Assistant / Front Office Coordinator

Occupational Medicine • Workers' Compensation • Urgent Care

Location: Ontario, California

Job Type: Full-Time

About UP Clinics

UP Clinics is a growing Occupational Medicine, Workers' Compensation, and Urgent Care practice dedicated to providing exceptional medical care to injured workers, employers, and urgent care patients. We are seeking a motivated, compassionate, and detail-oriented Front Office / Medical Assistant who thrives in a fast-paced environment and enjoys working as part of a collaborative healthcare team.

Qualifications

The ideal candidate will:

Be passionate about Urgent Care, Occupational Medicine, and Workers' Compensation.
Be highly organized, dependable, and able to multitask in a busy clinical environment.
Have outstanding communication and customer service skills.
Be an excellent team player with a positive, professional attitude.
Demonstrate strong attention to detail and the ability to prioritize multiple tasks efficiently.
Have experience with electronic medical records (EMR). Billing experience is a plus.

Clinical Responsibilities

Assist physicians and medical providers with patient care.
Obtain and accurately document patient history, including:
- Chief Complaint (CC)
- History of Present Illness (HPI)
- Review of Systems (ROS)
- Past Medical, Family, and Social History (PMH, FH, SH)
- Vital signs and other clinical information
Administer vaccines and other injections as directed.
Perform phlebotomy, EKGs, audiometric testing, pulmonary function testing (spirometry), respirator fit testing, and other occupational health procedures.
Prepare patients for examinations and procedures.
Clean and restock examination rooms following each patient encounter.

Occupational Health Responsibilities

Experience or certification in the following is preferred:

DOT and Non-DOT Drug Testing
Breath Alcohol Testing (BAT)
DOT Physicals (assisting providers)
Occupational Health Services
Workers' Compensation patient management

Front Office Responsibilities

This position also includes part-time front office responsibilities, including:

Greeting and checking in patients
Scheduling appointments
Sending and receiving RFA (Request for Authorization) and coordinating the services
Answering multi-line phone calls
Insurance verification
Collecting co-payments and patient forms
Maintaining accurate patient records

Employer & Insurance Communication

The successful candidate will:

Communicate promptly and professionally with employers after occupational health services are completed.
Send required reports and documentation to employers on the same day whenever possible.
Communicate effectively with insurance companies, adjusters, billing departments, and other healthcare providers.
Respond promptly to requests for medical records and supporting documentation.

Preferred Qualifications

Medical Assistant Certification
Phlebotomy experience
Workers' Compensation experience
Occupational Medicine experience
Urgent Care experience
EMR experience
Medical billing knowledge (preferred but not required)

Why Join UP Clinics?

Competitive compensation
Professional growth opportunities
Positive and supportive work environment
Opportunity to develop expertise in Occupational Medicine and Workers' Compensation
Work directly with experienced physicians and healthcare professionals
Stable, full-time position with opportunities for advancement

If you are energetic, compassionate, organized, and enjoy providing outstanding patient care while working in a fast-paced medical environment, we encourage you to apply.

Apply today by submitting your resume. Qualified candidates will be contacted for an interview.

Learn more about this Employer on their Career Site