Office Administrator / Job File Coordinator

Office Administrator / Job File Coordinator (Restoration Industry)

Location: In Person Orange, CA 
Schedule: Monday–Friday | 7:00 AM – 4:00 PM
Pay: $25–$30/hour (based on experience)

Who We’re Looking For

We’re a fast-growing restoration company seeking a high-performing Office Administrator / Job File Coordinator who thrives in a fast-paced, detail-driven environment.

This is not a typical admin role.

You will play a critical role in managing job files, supporting operations, and ensuring that our documentation meets strict insurance requirements. If you are someone who takes ownership, solves problems independently, and moves quickly without sacrificing accuracy—we want to talk to you.

What You’ll Be Responsible For

• Manage and oversee job files from start to finish

• Review, validate, and upload documentation, photos, and notes

• Ensure all files meet insurance carrier requirements

• Monitor job file progress, WIPs, and audit status

• Coordinate with technicians, project managers, and customers

• Handle incoming calls and customer communication

• Schedule jobs, inspections, and subcontractors

• Perform data entry and system updates (Dash, CRM, QuickBooks)

• Assist with estimates and job file audits

• Support office operations (supplies, reporting, admin tasks)

What Success Looks Like in This Role

• You stay organized even with multiple jobs active at once

• You catch mistakes before they become problems

• You move fast but maintain high accuracy

• You don’t wait for instructions—you figure things out

• You communicate clearly and professionally with both team and customers

Requirements

• 2+ years of administrative, coordination, or office experience

• Strong computer skills (typing, data entry, multiple systems)

• Excellent organization and attention to detail

• Strong communication and customer service skills

• Ability to handle fast-paced, high-volume workload

Preferred (Not Required)

• Experience in restoration (SERVPRO), construction, or insurance

• Familiarity with Dash, QuickBooks, or CRM systems

• Experience with job file coordination or estimating

What We Offer

• Full-time, stable position (40 hours/week)

• 401(k), Health, Dental, Vision

• Paid Time Off + Sick Time

• Growth opportunities within a rapidly expanding company

• Supportive, team-oriented environment

Why Join Us?

We’re a growing company that values accountability, efficiency, and teamwork. This is a long-term opportunity for someone who wants to grow with a company and take ownership of their role.