Coordinator Title Services

This is a hybrid role located in Orlando, FL. Candidate must be located within commuting distance of office location.

We are seeking a detail-oriented Title Services Coordinator to join our team. This role plays a critical part in the review and auditing of contracts sales documents for accuracy to comply with legal and company policies. Responsible to review and process the receipt of correspondence, communications and materials received from consumers and/or their agent. 

Responsibilities

As the Title Services Coordinator, you will be responsible for:

• Verification of all financial terms to ensure adherence to company’s underwriting guidelines.
• Verification of all title requirements including vesting, tenancies, and inventory.
• Redaction of any personal identifiable information or bank/cc information.
• Issues identification for any contracts missing documents or having incorrect contract information
• Entering pertinent audit findings into the various tracking systems (i.e. Chorus and TSW)
• Carry out any reasonable request by management of which the employee can perform.
• Receive and validate contract packages sent from site. Notify site of discrepancies.
• Audit contract documents for accuracy of execution and compliance to company policies.
• Receive and review correspondence, i.e. rescission letters, owner kits, etc.
• Receive shipments of contracts from sites, document contracts received in TSW and run reports to be included in audit process.
• Manage contract workflow in system to disposition status changes daily, i.e. rescission cancels, NSFs, Credit Card Chargebacks
• Prepare contract packages and cancels to be sent to the imaging department daily.
• Provide customer service to field offices and corporate partners to resolve document issues.
• Maintain a minimum average production level as set by management.
• Provide support and vacation coverage for DSC audit team as required.
• Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties as assigned.

Qualifications

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High School Diploma/GED
• 1 - 3+ years of related experience in banking, real estate, titling, and/or finance
• Effective organizational skills alongside the skill to prioritize and navigate multiple software platforms
• Ability to produce high volume work product that has a high degree of accuracy
• Must have strong communication skills to convey problems with contracts and required resolution with field sales offices.
• Working knowledge of MS Excel with creating and maintaining spreadsheets 

Preferred Qualifications

• Associate's degree/College Diploma
• 3-5+ years of related experience in banking, real estate, titling, and/or finance
• Title Agent license or certification
• Advanced MS Excel experience with creating and maintaining spreadsheets

When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.