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Family Services Manager

Adventist Health
Posted a year ago, valid for 9 days
Location

Orlando, FL 32897, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The position at AdventHealth Orlando requires a Bachelor's Degree and over 10 years of work experience.
  • This full-time role involves supporting patient cases, managing healthcare resources, and enhancing patient care outcomes.
  • AdventHealth offers a comprehensive benefits package from day one, including paid days off and mental health resources.
  • The hospital is a major tertiary facility in the Southeast, serving over 32,000 inpatients and 125,000 outpatients annually.
  • Salary details were not provided in the job description.

All the benefits and perks you need for you and your family:

  • Benefits from Day One

  • Paid Days Off from Day One

  • Career Development

  • Whole Person Wellbeing Resources

  • Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Days

Location: 601 East Rollins Street Orlando, FL 32803

The community you’ll be caring for: AdventHealth Orlando

  • Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orlando 
  • Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America  
  • AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country 
  • We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,000 outpatients each year 

The role you’ll contribute:

Supports patient cases, oversees healthcare resource usage, facilitates communication among healthcare providers, and ensures accurate clinical documentation. Manages ancillary health services and works within systems to enhance patient care outcomes and improve clinical workflows.

The value you’ll bring to the team:

  • Supports first person authorization and can navigate the process of facilitating donation even when next-of-kin does not support the donor’s wishes.

  • Implements a training curriculum for new donation advocates and clinical staff; ensure consistency of practice among staff members; and identify organ and tissue donation authorizations that can serve as teaching opportunities to improve donation authorization rates.

  • Develops and implements authorization training programs/workshops for OPC and clinical donation associate staff with scenario-based skills practice. Assesses performance and provides feedback to increase skills.

  • Develops professional relationships with hospital Pastoral Care, Social Work and other family care specialties regarding the donation referral and approach process.



The expertise and experiences you’ll need to succeed:

  • Bachelor'sDegree

  • 10+ Years of Work Experience




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