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International Services Coordinator

Envoy
Posted 3 days ago, valid for 20 days
Location

Orlando, FL, US

Salary

Competitive

Contract type

Full Time

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Position Summary:

This position provides operational and administrative support for Pioneers' grantmaking activities, international fund transfers, IDO accounts, and related financial processes. The role is Full-Time and works closely with internal teams, global partners, and Non-US Gateway members to ensure financial activities are completed accurately, consistently, and in compliance with organizational requirements.


Qualifications:

  • Committed to global missions and overall vision of Pioneers
  • Must practice and support the relevant elements of the US Mobilization Base Manual
  • Bachelor’s degree preferred
  • Ministry experience required
  • Excellent communication skills (verbal and written)
  • High proficiency in computer skills - Microsoft Office suite products is a must
  • Strong administrative and problem-solving skills
  • Must be detail-oriented
  • Works well on a team with a positive attitude and relationship building skills
  • Good time management and organization skills


Responsibilities:

  • Apply and communicate established financial policies, procedures, and requirements related to grants, international fund transfers, IDO accounts, and other assigned finance functions.
  • Coordinate with internal teams, Non-US Gateway members, international entities, partner organizations, and IDO staff regarding financial activities, reporting requirements, and operational processes.
  • Maintain accurate financial and operational data across organizational systems, including NetSuite (FMS), Studio Enterprise (CRM), Donor Hub/MPDX, and other designated platforms.
  • Process grants, reimbursements, cash advances, international fund transfers, recurring allocations, payment requests, and other approved financial transactions in accordance with established procedures.
  • Assist with the intake, tracking, documentation, and follow-up of grant requests, international fund transfer requests, and other assigned finance activities.
  • Monitor shared finance communication channels, respond to routine inquiries, and escalate complex issues as appropriate.
  • Communicate financial policies, procedures, and reporting requirements in a clear, professional, and culturally sensitive manner to individuals with varying levels of financial knowledge and English proficiency.
  • Assist with financial, operational, compliance, and management reports as assigned.
  • Assist with maintaining forms, workflows, process documentation, training resources, and member portal content to support operational consistency and user adoption.
  • Assist with grantmaking, audit, compliance, and regulatory activities through research, recordkeeping, and documentation management.
  • Perform all other related duties as assigned by the Director of Financial Systems
  • Provide basic accounting support for an affiliated organization that makes grants to eligible recipients. This would include donor gift processing, bill payment and bank reconciliations.


Physical Demands: 

  • Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.
  • Vision: See in the normal visual range with or without correction.
  • Hearing: Hear in the normal audio range with or without correction.



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