Server (Part-Time) - Tropicale - Caribe Royale Orlando Hotel

Job DetailsJob Location: Caribe Royale Orlando - Orlando, FL 32821Position Type: Part TimeEducation Level: High SchoolTravel Percentage: NoneJob Shift: AnyJob Category: Hospitality - HotelScope of Position The Tropicale Server is responsible for providing exceptional dining service to guests during breakfast hours. This role ensures a welcoming atmosphere, timely service, and accurate delivery of food and beverages while maintaining high standards of hospitality and guest satisfaction. Position Requirements Professional demeanor appropriate for a resort environment. One (1) year of high-volume serving experience is preferred. Basic computer knowledge (Micros or other POS Systems). Must be of minimum legal age to serve alcohol according to state law. Food handling certificate must be completed within the first 90 days of employment. TIPS (Training for Intervention Procedures) certification must be completed within the first 90 days of employment. Effective at listening, understanding, and clarifying the concerns and issues raised by guests. Responsibilities Greet each guest promptly after seating in a sincerely warm, friendly manner using the guest’s name. Know the ingredients, preparation, and proper presentation of all menu items and specials and ensure that every product delivered to the guest adheres to the highest quality possible. Take accurate food and beverage orders and deliver them promptly. Remain observant and check in with guests to ensure satisfaction with each food course and/or beverages. Make appropriate suggestions regarding food and beverages. Process guest payments accurately and maintain proper documentation of orders. Communicate with the kitchen regarding menu questions, the length of wait and product availability. Know layout of restaurant/hotel and location of all equipment and supplies. Know all restaurants’ station breakdowns and table numbers. Set tables according to service standards. Maintain cleanliness and condition of the work areas and equipment. Assist as needed to maintain standards of appearance, sanitation, and service in all areas of the restaurant. Assist with setting up and breakdown of the restaurant during opening and closing shifts. Perform any other reasonable duties as required by management. Education High school diploma or GED.  Skills and Abilities Ability to communicate in the English language. Second language is a plus.  Ability to work flexible schedules including holidays and weekends and able to perform multiple tasks.   Knowledge of basic food handling policies and procedures as well as the techniques and equipment for preparing and presenting food products for consumption, including storage/handling techniques, proper chemical handling, and sanitation standards. Physical Requirements Must be able to work in a fast-paced environment. Must be physically fit to lift, pull, and push items up to 50 pounds. Also requires standing/walking/reaching and bending throughout shift. Qualifications