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Description
The Elizabeth Layton Center is seeking a Receptionist to join our Operations team in Ottawa, KS. If you thrive in a vibrant, supportive, and inclusive work environment, this is the opportunity you’ve been looking for!
Who we are:
Elizabeth Layton Center (ELC) is honored to be designated a Certified Community Behavioral Health Clinic (CCBHC), with locations in Ottawa and Paola, KS. CCBHCs offer a model of care focused on accessible and integrated behavioral health services. Our vision is to be recognized as the provider of choice for coordinated physical and behavioral health services in the communities we serve. ELC specializes in working with underserved populations to meet the growing needs unique to their situation and life experiences.
What we offer:
- Competitive compensation
- A comprehensive benefits package
- Generous paid time off
- Wellness resources to support your well-being
- A collaborative, supportive team environment
- Ongoing opportunities for professional growth
- A healthy work-life balance
Summary:
 The?Receptionist?greets all clients and visitors to the Elizabeth Layton Center and provides support to our care delivery system.? This position is located?in Ottawa at our Franklin County Annex?and reports directly to the Operations Director. Â
Major Job Responsibilities:
- Greets all clients and visitors to the Elizabeth Layton CenterÂ
- Verifies insurance eligibility daily for all scheduled individual and medication therapy appointments to ensure that ELC has the most up-to-date and accurate information on fileÂ
- Answers multi-line telephone system, assess calls for emergency, screen/transfer calls, and take messages as neededÂ
- Collect fees and other pertinent information when client arrivesÂ
- Copies medical cards and insurance cards, when necessaryÂ
- Enters/verifies information related to new clients and completes new client accounts in electronic medical record.Â
- Informs clinician that client has arrivedÂ
- Enters information into the appointment scheduler programÂ
- Makes reminder calls, reschedules appointments, and back-fills provider schedulesÂ
- Obtains appropriate releases of information, when necessaryÂ
- Arrives for work on timeÂ
- Ability to be pleasant, friendly, and helpful to staff and visitors at all timesÂ
- Ability to retain relevant vital information and relay information to others as appropriateÂ
- Perform other duties as assigned by the supervisor or designeeÂ
- Completes all required trainings as assignedÂ
- Complies with ELC policies and proceduresÂ
ELC is an Equal Opportunity Employer (EOE) and considers all applications irrespective of race, marital status, sex, age, skin color, religion, nationality, veteran status, disability or any other characteristic protected by law. Take the next step toward a bright future – apply today and become part of a team where your contributions truly matter!
Requirements
Education and/or Experience:
- Graduation from High School or the equivalentÂ
- 3+ years clerical or general office experience requiredÂ
- Previous computer, typing and data entry experience requiredÂ
- 3+ years of customer service experience requiredÂ
- Valid Driver's License and reliable transportationÂ
- Ability to pass all required background checks
Knowledge, Skills, and Abilities:
- Ability to perform tasks accurately, effectively and in a timely mannerÂ
- Some knowledge of the procedures and policies of the assigned departmentÂ
- General knowledge of modern office practices and proceduresÂ
- Ability to understand and follow oral and written instructions accuratelyÂ
- Ability to establish and maintain effective working relationships withÂ
- other employees, officials and the publicÂ
- Ability to safely perform major job responsibilities with or without reasonable accommodationsÂ
Learn more about this Employer on their Career Site
