Job Description: OTA Executive – OTA & Sales
Role Summary
A reputed hospitality organization is looking for a hands-onOTA Executive with experience in managing OTA platforms as well ashotel/resort sales activities.
The ideal candidate should preferably have experience with smallhotels, boutique hotels, budget hotels, or independent properties andshould be comfortable handling day-to-day OTA operations along with sales andbooking-related activities.
The candidate should be capable of managing OTA listings,rates, inventory, availability, promotions, bookings and cancellations, whilealso supporting direct sales and revenue generation.
Key Responsibilities
OTA Management
- Manage day-to-day operations on major OTA platforms such as MakeMyTrip, Goibibo, Booking.com, Agoda, Expedia and other relevant platforms.
- Update and manage room rates, inventory, availability and promotions.
- Ensure accurate room mapping, room categories, tariffs and property information.
- Maintain rate parity and availability across different OTA platforms.
- Monitor OTA bookings, cancellations, modifications and room pickup.
- Ensure proper visibility and availability of rooms on OTA channels.
- Coordinate with hotel/property teams regarding room availability and booking requirements.
Hotel Sales & Revenue Support
- Handle sales enquiries and convert potential bookings into confirmed business.
- Follow up with prospective customers and travel-related enquiries.
- Support the property in generating direct bookings and additional room revenue.
- Understand room categories, tariffs, packages and promotional offers.
- Monitor competitor rates and market pricing.
- Identify opportunities to improve occupancy and revenue.
- Maintain good relationships with customers and travel partners where required.
OTA Promotions & Listings
- Manage OTA promotions, offers, packages and seasonal campaigns.
- Ensure property content, room descriptions, photographs and other listing information remain updated.
- Monitor guest reviews, ratings and feedback on OTA platforms.
- Coordinate with the property team for resolution of OTA-related issues.
Reporting & Coordination
- Maintain daily/weekly reports relating to bookings, cancellations, revenue and occupancy.
- Track OTA performance and sales conversion.
- Coordinate with reservation/front office/property teams for smooth booking execution.
- Resolve basic OTA extranet, mapping and inventory-related issues.
- Maintain proper records of enquiries, bookings and follow-ups.
Candidate Requirements
- 1–3 years of relevant experience in hotel OTA operations and/or hotel sales.
- Candidates from small hotels, boutique hotels, budget hotels, independent properties or similar hospitality establishments will be preferred.
- Hands-on experience with major OTA platforms is essential.
- Good understanding of hotel room rates, inventory, availability and bookings.
- Experience in hotel/resort sales and customer follow-up will be an advantage.
- Knowledge of PMS / Channel Manager systems preferred.
- Experience with eZee or similar hotel software will be an added advantage.
- Good knowledge of MS Excel / Google Sheets.
- Good communication and negotiation skills.
- Strong follow-up and conversion ability.
- Ability to work independently and handle multiple activities simultaneously.
- Candidates should be comfortable working in a target-oriented hospitality environment.
Desired Skills
- OTA Management
- Hotel Sales
- Online Distribution
- Hotel Reservations
- MakeMyTrip / Goibibo
- Booking.com / Agoda / Expedia
- Rate & Inventory Management
- Room Mapping
- OTA Promotions
- Direct Booking Conversion
- Customer Follow-up
- PMS / Channel Manager
- eZee
- MS Excel / Google Sheets
- Revenue & Occupancy Monitoring
Ideal Candidate
The ideal candidate should be a hands-on hotelprofessional from a small/boutique/budget hotel environment who understandsboth OTA operations and hotel sales.
The candidate should be comfortable managing OTA platformsindependently while actively contributing towards bookings, sales conversion,occupancy and revenue generation.
Compensation
- Salary: ₹30,000–₹35,000 per month.
- Salary will depend on experience, relevant skills and overall suitability.
- Opportunity to work in a professional hospitality environment with exposure to OTA operations and hotel sales.
To Apply
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